People Systems Solution Lead

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: People Systems Solution Lead 

Snr Manager Grade | People directorate

Are you an experienced People Systems Solutions Architect? Do you have a strong background working with Oracle Fusion HCM?

The People directorate sits at the heart of British Airways, enabling our colleagues to deliver exceptional experiences for our customers every day. This is a rare opportunity to join during the implementation of one of the most significant People technology transformations in British Airways and then play a leading role in managing, optimising and evolving the solution as it transitions into business-as-usual service operations.As we continue to evolve our People Technology landscape, we're looking for a People Systems Solution Lead to help shape and govern the future of how technology supports our people. This is an exciting opportunity to play a pivotal role in driving innovation across our HR systems landscape, with Oracle Fusion HCM at its core, ensuring we maximise value from our technology investments while delivering scalable, secure and future-ready solutions across the business.

This role is ideally suited to someone coming from a Solutions Architecture/Consulting background with significant Oracle HCM Cloud implementation experience who is looking to move into an in-house strategic leadership role. Equally, you may be an experienced HRIS professional with a strong track record of operating within a complex enterprise technology environment, passionate about emerging technology, AI innovation and the ongoing evolution of Oracle HCM Cloud.

What you'll do

• Act as the solution architecture authority for Oracle Fusion HCM and the wider People Technology landscape, providing strategic direction on platform capabilities, solution design and best practice adoption.
• Lead the design of scalable, secure and integrated technology solutions across all areas of the People function.
• Translate business requirements into sustainable technology solutions that support operational and strategic objectives.
• Partner with Product Owners, HRIS teams and People stakeholders to shape technology roadmaps and align priorities with architectural strategy.
• Own and govern application, integration, data and security architecture across the People Technology ecosystem.
• Assess and approve the impact of process and technology changes across HR systems, data, integrations and downstream platforms.
• Govern the introduction of new People Technology capabilities, ensuring alignment with business objectives, enterprise architecture standards and cyber requirements.
• Collaborate closely with Cyber Security, Enterprise Architecture, Technology Delivery, Data teams, Service Management and third-party suppliers to implement new solutions.
• Provide technical leadership and architectural guidance to projects, suppliers and support partners.
• Drive continuous improvement across the People Technology landscape, reducing complexity, improving supportability and minimising technical debt.
• Lead the assessment of Oracle quarterly releases, ensuring enhancements align with British Airways' roadmap, emerging business requirements and our Oracle-first philosophy.
• Actively monitor Oracle's product evolution, AI capabilities and innovation opportunities to ensure British Airways continues to maximise value from its investment and remains evergreen.

What you'll bring to British Airways

You bring a strategic mindset and a passion for connecting technology, people and business outcomes. Your experience will be evident through your ability to influence senior stakeholders, translate complex technical concepts into clear business solutions and drive decisions that balance immediate needs with long-term sustainability. You are naturally collaborative and thrive when working across HR, Product, Technology, Cyber Security, Data and supplier teams to deliver meaningful outcomes.

As someone with a strong sense of ownership and accountability, you will naturally have excellent judgement and problem-solving skills. You’ll enjoy challenging constructively, guiding stakeholders towards the right solution and ensuring governance is maintained without slowing progress. Whether your background is in Oracle HCM Cloud consulting or enterprise HRIS leadership, you are curious about emerging technologies, actively engaged with industry developments and excited by the opportunities that AI and product innovation can bring to the People experience.

Being passionate about continuous improvement, simplification and creating technology landscapes that are scalable, secure and supportable is very important to us here at British Airways. Assessing risk, navigating complexity and making decisions that will deliver lasting value for both our colleagues and our business for years to come.

Your experience

• Proven experience within HR, People Systems, HRIS or enterprise technology environments supporting business and technology transformation.
• Strong ability to translate business requirements into practical technology solutions and influence stakeholders at all levels.
• Excellent understanding of system integrations, data flows, governance and the impact of change across interconnected systems.
• Working knowledge of Oracle Fusion HCM and wider HR technology platforms.
• Proven experience delivering Oracle HCM Cloud implementations within a consulting and complex enterprise environment.
• Experience shaping technology roadmaps, architecture decisions and solution governance within a cloud-based ecosystem.
• Strong understanding of enterprise integrations, data architecture, cyber security considerations and technology operating models.
• Active engagement with Oracle HCM Cloud communities, product forums and industry developments would be highly advantageous.
• Oracle certifications and a demonstrable interest in AI, automation and emerging HR technology trends would be beneficial.
• Knowledge of solution architecture principles, enterprise design standards and technology governance frameworks is desirable.

This is a fantastic opportunity to influence the future direction of British Airways' People technology landscape, working towards business transformation, technology innovation and an overall better colleague experience.

If you're looking for a role where you can shape strategy, drive meaningful change and help us get the very best from our Oracle investment, we'd love to hear from you!

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.