Skip to main content
Saved jobs
Open Search


We want our people to be at their best. That’s why we’re committed to helping colleagues feel good, not just while they’re at work, but when they’re at home too. It benefits them as individuals, as well as us as a company.

We’re supporting colleagues’ physical, mental, and financial health, enabling them to live a healthy, balanced and fulfilling lifestyle.

Wellbeing is embraced by our leaders, championed by our employee network groups, and supported by our external partners, including Business in the Community and the National Forum for Health and Wellbeing at Work.

Placeholder Text

British Airways Health Service

Our in-house team of medical professionals provide an occupational health service to everyone in the business. They offer regulatory medical examinations and lifestyle and travel health advice, as well as looking after colleagues needing health support.

SELECT is our industry-leading flexible benefit platform which offers dental insurance, private medical insurance and critical illness cover. Other benefits include:

  • Free eye test for colleagues
  • Winter flu vouchers
  • DIY health checks

Mental Health


British Airways colleagues have free access to Unmind, an online workplace wellness platform for you to use on any device, anywhere, at any time. Unmind offers access to tools created by experts in neuroscience, cognitive behavioural therapy, mindfulness and positive psychology. The platform is designed to encourage users to take a proactive, preventative approach to mental health – you don’t need to be experiencing difficulties to benefit from it.


Helpdirect provides confidential 24-hour counselling and support to assist colleagues in resolving personal problems. This includes legal guidance, financial and tax information, debt counselling, stress and emotional counselling, and support with family issues. The service is provided independently by Validium, offering totally confidential assistance.


We've launched the Peppy app for our colleagues going through the menopause, connecting them to menopause nurses for free. It also offers guidance on symptoms and treatment, mental wellbeing support, videos, articles, audio content and event information.

Our partnerships

Business in the Community

Business in the Community

We’re a member of Business in the Community - the UK’s largest responsible business network, dedicated to building a fairer and greener world. They’re supporting us on our journey to deliver positive economic, social, and environmental change.

National Forum for Health and Wellbeing

National Forum for Health and Wellbeing at Work

Our partnership with the National Forum for Health and Wellbeing at Work is helping guide us as we build a diverse and inclusive workplace that contributes to a sense of belonging and wellbeing, and which enables all our people to thrive.

Endometriosis Friendly Employer

Endometriosis UK

We're proud to collaborate with Endometriosis UK to help empower our colleagues with endometriosis. Alongside this, we’ve also established a network of Endometriosis Champions who are providing support for colleagues with menstrual health conditions.

Employee Resource Groups

Wellbeing Champions

We’ve established a growing network of 150 Wellbeing and Inclusion Champions throughout the business. Our Champions work closely with our health services and are responsible for promoting new and existing initiatives, as well as inspiring colleagues to prioritise their health and wellbeing.

24/7 Crewcare

Crewcare is a 24-hour, seven days a week counselling service for all British Airways Cabin Crew. Counsellors are Cabin Crew members trained in crisis counselling and provide information and help for any anxieties colleagues may have, whether they're work related or not.

BA Pilot Assistance Network

Being a pilot means doing a unique job, with unique challenges. This service offers a safe, independent and confidential counselling service for British Airways pilots, their colleagues and their families. It’s run by pilots, for pilots.


Every woman's experience of the menopause is unique. Menofriends has been set up by colleagues to share stories and information. We empower women to embrace the changes and find freedom through a new positive outlook. We're also here to demystify the menopause so partners, friends and loved ones can be there.