Can’t wait to set out on your own journey? Our Apprenticeships appeal to the adventurous. The spirited individuals who fully intend on earning while getting a head start in their careers. You needn’t know everything about the world, or even be well-travelled – just curious, mindful and open to new experiences.
We are proud to feature in the RMA Top 100 Apprentice Employers for 2023.
Get to Know Us
We would love to chat with you. Sign up to our dedicated student / graduate website, Speedbird-Z to chat online with our colleagues.
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Our Programmes
It’s a very special feeling flying with British Airways – and because we know what goes into such unforgettable experiences, we can bottle it, and teach the future stars of our much-loved customer teams how to share it. Starting with you.
Global Engagement Centre
There’s nothing routine about our Customer Service Advisor Apprenticeship, from the variety of customer queries to the need to work different shifts.
Customer Service
If you’re the type of the person who can strike up a connection with anyone, you’ll do well at British Airways.
It may not be the cockpit, but our Business Functions certainly put you in the driving seat. Our Apprenticeships open your eyes to the intricate setup of a truly global business. There’s the chance to pick up skills that put you a cut above the rest, as you stick close to the teams who help steer British Airways.
Business Professional Apprenticeship
You'll learn how a major airline operates and develop the skills needed for you to create an impact from day one.
Data Science
Data will only increase in importance to us, your future here will look very bright indeed.
Aspiring Leaders
Gain real-life insight and people management skills thanks to the amazing opportunities on offer in this team.
We wouldn’t be going anywhere if it wasn’t for the sharp heads in our Engineering and Operations team. It’s a big feat sending off hundreds of flights per day, to the furthest corners of the globe. So, we need eager hands and technical competence on the ground to make sure everything runs smoothly.
Heathrow Engineering
Help us take care of our aircraft, working alongside and learning from some of the best in the business.
Ground Operations
Discover how we operate our magic at the UK’s busiest airport: Heathrow.
IAG Cargo
Discover how we transport freight to our global network.
Glasgow Apprenticeship
Discover how we deliver our outstanding engineering operation.
Wales Apprenticeship
Discover how we deliver our outstanding engineering operation.
Come and Meet Us
We’re running a number of events so that you can meet our colleagues and get to know more about life at BA.
Click to see our upcoming events
Why British Airways?
We have many benefits for apprentices at British Airways, here are a handful to showcase the diversity of our apprentice community:
- Increase in salary after you have completed the first year of your apprenticeship, if completed in line with your development objectives
- Part of the British Airways apprentice network and community, with the opportunity to engage with apprentices from all schemes in the business and learn from former apprentices
- Involvement in our bold sustainability vision, volunteering an active role to champion specific community groups including LGBTQ+ 'Flying Proud' and ethnic minority network 'BeMe'
- Volunteering in schools and colleges sharing personal experiences to inspire, motivate and coach students and support their potential to gain employment in the industry we love
- Access to heavily discounted flights to globe trot, and a generous annual leave entitlement to turn your bucket list into reality
Adjustments and Special Requirements
We are committed to being a fair and inclusive employer. We take care to follow best practice and train all our assessors to a high standard. We know that sometimes people need adjustments or have special requirements during the recruitment and assessment process. If this applies to you, please let us know by indicating it on your application form when prompted, or by emailing recruitment@jobs.ba.com (quoting 'Assessment Adjustment' within the email subject header) as soon as possible. We will help wherever we can.
As members of the UK government’s Disability Confident Scheme, we are positive about employing, retaining and developing disabled people. If you apply through the Disability Confident Scheme and meet the essential criteria for the role you’ve applied for, we’ll put you through to the next stage of the recruitment process (for example, an online test). If you wish to apply through the scheme, please email recruitment@jobs.ba.com (quoting ‘Disability Confident’ and the role you're applying for within the subject header) as soon as possible.
Application Journey
Your application journey will differ slightly depending on the role you have applied for.
Learn more about Adjustments and Special Requirements
1. Complete your Online Application
You start by applying online. As part of your online application, you will be asked to complete the following:
- Pre-application questions
- Situational Judgment Test (SJT)
- Abilities Test
Once you have successfully completed all the above online, your application will be put on hold until the application window has closed. We will then review all applications, and if successful, we will invite you to attend a video interview.
2. Video Interview
You will be asked a handful of questions, and you have to video record yourself giving the answer. This will give you the opportunity to share your passion and personality.
3. Virtual Assessment Centre
The day will start with a presentation from the business; and the assessment will include an interview, group exercise and work-related exercise. Don’t worry, prior to the day you will receive full details of what to expect and our top tips.
4. Offer
Congratulations! You will receive a phone call to let you know that you have been successful, and an e-contract will be issued shortly after via the online portal. We will invite you to a variety of activities before you start so you can get to know your programme managers and the rest of your cohort; This will give you the chance to settle into our British Airways family from the start.
