Wellbeing throughout British Airways

At British Airways, where the work is often fast-paced and responsibility is high, wellbeing is treated as something that’s a part of your role. It is closely linked to how our colleagues work, support each other and perform every day.

Different roles, different wellbeing needs

Wellbeing can mean different things depending on the role you do. Many roles at British Airways can involve irregular schedules, high-level responsibility for safety and the need to adapt quickly to changing situations. Here are a few examples across our airline.

Cabin crew rely on preparation and teamwork to manage long roster periods
Engineers need focus and precision to keep aircraft safe and operating efficiently
Pilots work in structured environments where performance and decision-making are critical
Office-based roles balance collaboration and operational priorities
and much more.

Day to day support

We have a dedicated team to ensure support is available for a variety of reasons.

This includes:

access to occupational health and medical support through the British Airways Health Service, providing advice, assessments and health guidance
tools that support mental wellbeing and resilience, designed to help people take a proactive approach to their mental health
24-hour confidential support services, offering guidance on personal, financial and practical challenges
trained support networks and colleagues across the airline, including wellbeing champions and mental health first aiders, helping ensure support is available where it’s needed.

Our commitment to provide access to a broader approach to wellbeing is one that offers physical, mental and financial support while working at British Airways.

Keep reading to find out more about the partners and network groups that help us manage our wellbeing both inside and outside of work.

Wellbeing at British Airways