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Health Surveillance Manager

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Reference 12155 Closing date 20/8/2026 Brand British Airways Career area Head Office Contract type Permanent Full Time Location Waterside, British Airways Head Office, London Download job description


A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Health Surveillance Manager 

We're looking for a Health Surveillance Manager to lead the Health Centre team and support the delivery of health surveillance services across British Airways. You'll lead a team of specialists, oversee health surveillance programmes, support clinical governance requirements and work closely with business areas to ensure health surveillance activity is planned and delivered effectively.

This is a people leadership role with responsibility for supporting team performance, maintaining clinical standards and ensuring health surveillance services meet business and regulatory requirements.

What You'll Do:

  • Lead and support the Health Centre team, ensuring colleagues are well supported, trained and equipped to deliver a high standard of care.
  • Manage health surveillance programmes, ensuring activities are planned, delivered and recorded in line with regulatory requirements.
  • Work closely with business areas to identify occupational health requirements, provide advice and support the management of health risks.
  • Oversee clinic scheduling, resource planning and clinical governance activities to support the smooth delivery of services.
  • Review data, identify trends and introduce changes that improve service quality, compliance and ways of working.

What You'll Bring to British Airways:

  • Experience leading and developing teams.
  • Strong communication and relationship-building skills.
  • The ability to prioritise workload and manage competing demands.
  • Good analytical and problem-solving skills.
  • Experience working within regulatory and governance requirements.
  • A collaborative approach and confidence working with a range of business areas.

Qualifications / Experience:

  • Degree in SCPHN with Part 3 NMC registration or other degree (essential).
  • Minimum 5 years post-NMC Registration experience (desirable).
  • Broad OH nursing experience preferably in the Aviation industry (desirable).
  • Leading a team of OH specialist practitioners.
  • Managing and supporting the development of OH procedures, protocols and services.
  • Leading and delivering a successful OH service.
  • Understands regulatory and legal constraints and ensures appropriate compliance with all medical processes (essential).
  • Significant Travel Health experience.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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