Commercial Insights Lead

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role:

Responsible for analysing our current services and products and/or invest in new in-house capabilities, partner with Original Equipment Manufacturers (OEMs), or leverage specialised third-party MRO providers positively impacting cost, quality, and delivery. You will develop and embed a governance approach across the E&M business to ensure that sourcing decisions are considered from the outset and are embedded in E&M’s ways of working. Reports to: Director of Commercial & Supply Chain Direct Reports: 0 No budgetary responsibility. 

Accountabilities

• Appraise current service provision and products and establish a make versus buy framework, assessment criteria and associated governance across E&M.
• Develop a landscape and understanding of E&M’s current activities and contractual opportunities, breakpoints.
• Identify and evaluate opportunities, producing high-quality reports and clear, data-backed recommendations to Senior Leadership, influencing high-stakes business decisions to inform future service and sourcing decisions for handover to the business to implement.
• Collaborate across all E&M functions including Finance, IAG Procurement teams and safety and compliance to gather technical requirements and assess feasibility –including strategic fit, safety and regulatory, financial and deliverability perspectives and quality of the proposed solutions.
• Track the outcomes and benefits of sourcing decisions, undertaking post-implementation reviews to assess delivery against expected business objectives.
• Monitor external market developments, supplier capability and industry trends to inform future sourcing strategies and capability requirements.
• Provide commercial insight and challenge to business collaborators, ensuring sourcing recommendations are evidence based, financially robust and aligned to E&M strategy.

Skills / capabilities

• Highly analytical with excellent numerical skills, with the ability to gather and analyse data from multiple sources and sometimes conflicting data, skilled in bridging technical, operational, and financial perspectives (Essential).
• Digital mindset –comfortable using technology and competent in all Microsoft office programmes other data analysis tools.
• Strong written communication skills for producing clear and concise outputs including presentations to Senior Management
• Clear, logical problem solver, able to shape a project and formulate methodologies from basic descriptions (Essential).
• Prioritises own work to meet business requirements independently.
• Calm and professional when under pressure Skilled in synthesising complex information into key issues and able to present results of complex analysis clearly and confidently (Essential).
• Strong attention to detail and accuracy in documentation
• Ability to identify and mitigate risks such as delays, quality issues, and supply chain disruptions by considering internal and external capabilities.
• Proactive in staying informed about industry trends and developments.

 Qualifications / experience

• Numerate degree or proven competence in a similar role preferred. (Essential).
• Experience from program management / consulting roles, relevant industries (e.g. transport, aviation, utilities, engineering and other big technical, operational or infrastructure companies (Essential).
• Previous experience of undertaking makes versus buy analysis, or similar roles (Essential).
• Understanding of supply chain, procurement and contract management (Essential).
• Experienced in scoping, planning and building insights to drive improved decision-making. (Essential).
• Expert user of PowerPoint and constructing presentations for Senior Management (Essential).

At British Airways we offer a wide range of flexible benefits such as:

• A pension scheme with potential contributions of up to 16.5% (if you contribute 5% BA will contribute 11.5%)
• A flexible benefits scheme which gives you the option to buy from a range of benefits such as private medical insurance, life assurance, and critical illness cover
• Discounted confirmed flights for friends and family on BA from date of joining
• Once in role, access to standby flights (with eligibility for the Club Cabin) for yourself and three nominees
• Discounted standby travel on other airlines in the oneworld alliance
• Discounts on car hire, hotels, leisure activities, entertainment and many more 

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.