Colleague answer summary: Colleagues share that British Airways welcomes applications from people at different stages of their careers, including those looking to make a change after many years in another role. Career changes are possible, and people from diverse backgrounds and experiences are encouraged to apply if they feel they’re a good fit.

How does BA collect feedback from employees – and is it acted on?

Colleague answer summary: Colleagues say, feedback is gathered in a number of ways, including regular company-wide surveys, team-level check-ins and ongoing conversations with managers. This can include structured surveys, as well as more frequent pulse checks and team discussions. These provide opportunities for colleagues to share feedback on their experience and highlight areas for improvement. While changes may not always be immediately visible, there is a clear focus on listening and using feedback to inform improvements over time.