Technical Specialist - PCI

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far‑flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit.

The role

Technical Specialist – PCI

As a Technical Specialist within Digital Delivery, you’ll play a critical role in ensuring payment compliance standards, policies and processes are met and maintained across customer and commercial systems.

This is a hands‑on technical role. You’ll be expected to bring strong practical experience of payments, tokenisation and card data environments, and the technical credibility to work directly with delivery and product teams on how compliance is designed, implemented and evidenced within real systems.

What you’ll do

• Provide technical assurance that payment‑related technologies meet internal and industry PCI compliance standards across digital delivery
• Work hands‑on with card and payment technologies, supporting delivery teams to design, build and maintain compliant solutions
• Translate internal and external compliance standards into practical technical solutions and delivery practices
• Support product and delivery teams in identifying and remediating compliance issues arising from new or updated standards
• Provide clear, concise reporting on compliance‑related delivery to digital leadership and contribute to future planning cycles
• Enable product and delivery teams to meet compliance standards in a self‑sufficient and sustainable way
• Identify and drive improvements in compliance‑related tooling, practices and ways of working
• Ensure roles and responsibilities for maintaining compliance are clearly understood across digital delivery
• Provide day‑to‑day technical guidance and governance on payments compliance
• Support the transition of compliance practices into application and product teams
• Track emerging technologies relevant to payments compliance and support adoption of value‑adding solutions aligned to architecture and cyber governance

What you’ll bring to British Airways

• Strong hands‑on technical expertise in payments and PCI compliance, with the ability to engage directly on system design and implementation
• In‑depth, up‑to‑date knowledge of tokenisation applications and card data environments in complex technology stacks
• Technical credibility to provide clear direction to delivery teams on compliant solutions
• Ability to translate compliance standards into workable technical outcomes
• Strong problem‑solving and analytical skills
• Clear, confident communicator able to explain complex compliance concepts to varied audiences
• Collaborative mindset with a passion for improving ways of working and tooling

Your experience

• Engineering or architectural experience in technologies such as XML, Python and preferably Linux (e.g. Red Hat) or Java, within card data or tokenisation environments
• Hands‑on experience with AWS and, ideally, network services within segmented network environments
• Proven experience designing, building and deploying technical solutions that support payments compliance
• Experience working in Agile or DevSecOps environments alongside product and delivery teams
• Experience providing technical evidence of compliance to audit teams
• Track record of working across a broad stakeholder group to embed assurance into delivery

What we offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.