Technical Engineer - Technical Support Group (TSG) (Predictive Maintenance Group)

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

Since then, British Airways has gone on to deliver game-changing achievements. First we broke the record for the fastest transatlantic flight with Concorde. Then we became the very first airline to introduce fully lie-flat seats on board.

It was our exceptional engineering teams that brought these pioneering and original ideas to life.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

The role:  Technical Engineer – Predictive Maintenance Group (TSG)

We are looking to recruit highly motivated candidates that will be joining our Predictive Maintenance Team (TSG) within the Engineering organisation. The Technical Engineer within the Predictive Maintenance Group will be responsible for developing and delivering predictive and proactive maintenance solutions that improve aircraft reliability, reduce operational disruption, and increase maintenance effectiveness across the fleet.

The Technical Engineer within the Predictive Maintenance Group will be responsible for continuously monitoring aircraft health, reliability, and operational performance data to identify emerging defects before they impact operations. Using predictive maintenance platforms, aircraft health monitoring systems, OEM diagnostic tools, and fleet trend data, the engineer will assess prognostic alerts, investigate abnormal system behaviour, and determine appropriate engineering actions to prevent in-service failures. This includes developing maintenance recommendations, validating predictive findings, and supporting the evolution of predictive algorithms and alert logic to improve fleet reliability and maintenance effectiveness.

Working closely with Technical Support Group, Planning, Production, Maintrol, Supply Chain, and OEMs, the engineer will drive the delivery of proactive maintenance activities generated through predictive monitoring. The role involves converting predictive insights into planned maintenance actions, developing troubleshooting and inspection requirements, managing proactive work packages, and ensuring timely interventions are incorporated into operational maintenance opportunities. The engineer will monitor the effectiveness of these actions, verify the recovery of adverse trends, and support continuous improvements that reduce technical delays, cancellations, aircraft on ground (AOG) events, and operational disruption.

The successful engineer will also contribute to the development and implementation of innovative predictive maintenance capabilities across the fleet. This includes supporting programmes such as PRISM, participating in data analytics and reliability improvement initiatives, developing performance dashboards and reporting tools, and collaborating with engineering and operational stakeholders to embed a proactive maintenance culture. Through detailed technical investigations, root cause analysis, and fleet performance reviews, the engineer will help shape future maintenance strategies, improve asset reliability, and enhance overall operational resilience across the airline's fleet.

What you’ll do:

• Monitor aircraft health monitoring systems, predictive maintenance platforms, and operational data to identify emerging defects and reliability risks before they affect operations.
• Analyse predictive alerts, fault trends, system degradation, and technical events to determine appropriate engineering actions and maintenance interventions.
• Develop and manage proactive maintenance work packages, inspections, troubleshooting activities, and D7 instructions arising from predictive findings.
• Support fleet reliability improvement initiatives through trend analysis, repeat defect identification, and implementation of preventative maintenance strategies.
• Conduct technical investigations and root cause analysis of component failures, operational disruptions, and predictive maintenance events.
• Collaborate with Technical Support Groups, Planning, Production, Maintrol, Supply Chain, and OEMs to ensure timely and effective implementation of proactive maintenance actions.
• Contribute to the development, enhancement, and deployment of predictive maintenance tools, analytics, dashboards, and programmes such as PRISM.
• Provide technical recommendations and performance insights that improve aircraft reliability, reduce operational disruption, and strengthen the airline's proactive maintenance capability.

What you’ll bring to British Airways:

• Project management / prioritisation
• Team player with people skills
• Ability to communicate effectively at all levels in a high-pressure environment
• Report and business plan writing skills
• Customer driven with communication skills
• Problem analysis / technical decision making
• Self-motivated and able to manage change
• High degree of business awareness
• Experience of working in operational teams
• Experience of supplier management
• In depth fleet/product knowledge gained through considerable hands-on experience
• Specific knowledge of aircraft mechanical and avionics systems, structures and materials
• Full dedication to the fleet wide operation across the BA network.
• Strong influencing and communicating skills to manage customers and suppliers
• Able to create clear and effective work instructions to assist and support certifying engineers with guidance on fault isolation and compliance.
• Understand operational and financial implications of Technical & Operational decisions
• Capable of support simplification and process improvement initiatives
• Support business development and change initiatives in support of the business plan

Your experience:

• HNC / HND or equivalent in an Aerospace Engineering subject (essential)
• B1 / B2 Licence without Type rating (desirable).
• Engineering degree or educational equivalent and demonstrable experience of working in a Pt 21 or Pt M environment supporting Pt145 (desirable)
• Ability to hold CAA approvals or BA company approvals (desirable)
• Recognised Aircraft Engineering Apprenticeship or equivalent industry experience (desirable)
• The ability to hold and exercise EASA Part 145 Technical Engineer / Part21 CCE or CVE approvals as required for the role (essential)
• Good knowledge of safety and quality management systems (essential)
• Good technical knowledge of at least 2 aircraft types operated by British Airways (desirable)

What we offer:

As an airline, we never want to stand still. The same goes for our people. 

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise. That way, you’ll attain the highest levels of professional achievement as we continue to invest in new technology, equipment, and aircraft.

Training modules are offered through self-study courses, or structured learning programmes, and delivered at our state-of-the-art Learning Academy at London Heathrow.

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse, and you’ll be part of projects you won’t find anywhere else. That’s what keeps our exceptional colleagues inspired to do their best work. We also offer fantastic rewards, including great staff travel benefits.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.