Electronic Flight Bag Administrator

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Electronic Flight Bag Administrator

Based within Flight Operations at our Waterside head office, being a member of the EFB team provides a unique opportunity to be at the forefront of delivering cutting edge technology, used on a daily basis by our Flight Crew. 
As an EFB administrator you’ll have responsibility for the day to day management of a diverse range of EFB systems across the British Airways fleet. You will have the opportunity to influence the future direction of EFB development as well as ensuring that current solutions remain compliant with the applicable regulations.
As the primary point of contact for EFB issues you will play a key role in ensuring our flight crew are equipped with the right tools to enable a safe and efficient operation.

What you’ll do:

As the EFB Administrator you are responsible for the safe, secure and efficient operation of portable and installed EFB's across the British Airways fleet, ensuring effective day‑to‑day management, ongoing improvement and development. The role requires the production of accurate, detailed documentation and a high level of attention to detail to maintain compliance with regulatory requirements. The EFB Administrator will work closely with a range of internal and external stakeholders, including IT, Engineering, the CAA, and system vendors, as well as maintaining direct engagement with flight crew.

What you’ll bring to British Airways:

• Creativity, curiosity, and an expanding breadth of knowledge regarding aviation and Flight Operations.
• Experience of working in an operational environment.
• Awareness of the significance of the role in a safety-critical and operational context.
• Proficient in use of Microsoft Excel for reporting and data manipulation.
• Highly proficient in the use of Microsoft Word.
• Experienced in the use of Adobe Acrobat and PDF manipulation.
• Familiar with Mobile Device Management software (Jamf preferred).
• Strong IT skills including knowledge of Windows and iOS/iPadOS.
• Excellent knowledge of Microsoft Office 365 applications including Power Platform.

Your experience:

• Educated to degree level or equivalent or have significant relevant airline operational experience.
• Thorough knowledge of relevant regulations, particularly UK Air Ops.
• Has knowledge and experience of administrating an EFB solution.
• Must be eligible to hold a UK airside pass.
• Must be eligible to hold a UK airside driving permit.
• Jamf 100 or above certification (optional but desirable)

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.