Clinical Nurse Lead

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Clinical Nurse Lead 

We're looking for a Clinical Nurse Lead to join British Airways Health Services and lead a team of nurses and Occupational Health Technicians, ensuring a consistent approach to clinical care, governance and professional standards. This role combines people leadership with hands-on involvement in clinical services, supporting colleagues, overseeing standards and helping the team deliver the best possible care. 

What You'll Do:

• Lead, support and develop a team of nurses and Occupational Health Technicians, providing guidance, coaching and day-to-day leadership. 

• Develop and review clinical policies, procedures and ways of working, ensuring services meet clinical and regulatory requirements. 

• Work closely with outsourced providers and internal teams to maintain high standards of care across all clinical services. 

• Monitor clinical standards through audits, reviews and benchmarking activities, taking action where improvements are needed. 
• Support service development, workforce planning and the introduction of new approaches that improve how care is delivered across the team. 

What You'll Bring to British Airways:

• Experience leading and developing clinical teams. 

• Strong communication and relationship-building skills. 

• Good judgement and decision-making skills. 

• The ability to manage competing priorities and support others through change. 

• Strong attention to detail and commitment to high clinical standards. 
• A collaborative approach to working with colleagues and external providers. 

Qualifications / Experience:

• Registered General Nurse – NMC Part 1 (essential). 

• Minimum 2 years post registration experience (essential). 

• Up to date travel health knowledge. 

• Competent in Spirometry, Audiometry, Electrocardiography and immunisation techniques. 

• Good understanding of work processes and environments relating to fitness to work. 

• Providing telephone health advice to colleagues. 

• Thorough understanding of clinical governance, accreditation and compliance (essential). 

• Experienced in the development and mentoring of less experienced colleagues to ensure excellent standards (desirable). 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.