Resource Planning Executive

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

At British Airways, a strong and reliable operation starts with effective planning. Within our Operations Planning directorate, we’re responsible for building the workforce plans, rosters and training schedules that support our flying programme.

As a Resource Planning Executive, you’ll play a key role in this - supporting the creation and maintenance of accurate plans, working with data and stakeholders to ensure everything is in place ahead of time.

This role sits within the Resource Planning team, reporting to a Resource Planning Manager, and focuses on building and improving plans ahead of time.

The role: Resource Planning Executive 

At British Airways, a strong and reliable operation starts with effective planning. Within our Operations Planning directorate, we’re responsible for building the workforce plans, rosters and training schedules that support our flying programme.

As a Resource Planning Executive, you’ll play a key role in this - supporting the creation and maintenance of accurate plans, working with data and stakeholders to ensure everything is in place ahead of time.

This role sits within the Resource Planning team, reporting to a Resource Planning Manager, and focuses on building and improving plans ahead of time.

Planning or Delivery – what’s the difference?

We have opportunities across both Resource Planning and Resource Delivery, and we’ve outlined the key differences below to help you decide which role best suits you.

• Resource Planning is about building the plan - using data to forecast demand, create rosters and make sure everything is in place ahead of time.
• Resource Delivery is about running the plan - deploying people in real time, handling live issues and keeping the operation moving smoothly on the day.

Work Pattern: Roles are typically Monday to Friday; however, due to the nature of the Flight Crew training operation, some weekend working will be required on a rostered basis. Working hours may range between 07:00 and 19:30. Shift-based roles offer an additional shift allowance.

What you’ll do:

• Develop and maintain resource, training and roster plans for operationally critical teams
• Ensure plans for critical teams across our Cabin Crew, Flight Crew and Heathrow business areas are accurate, compliant and aligned to operational requirements
• Collaborate with stakeholders across planning, training and the wider business to support resourcing needs
• Produce reporting and analyse data to monitor performance and identify improvements
• Maintain high data quality across systems and provide planning-related administrative support
• Support continuous improvement initiatives and efficient delivery of planning processes

What you’ll bring to British Airways:

• A proactive problem-solver who thrives in a fast-paced, evolving environment
• A strong communicator who builds effective relationships across teams and stakeholders
• Confidence in working with data and systems, with a digital and AI mindset and a focus on using technology to drive efficiency and insight
• Highly organised and detail-focused, ensuring accuracy across planning outputs
• Confidence using systems and digital tools, with an interest in AI and technology to improve efficiency and ways of working

Your experience:

• Strong verbal and written communication skills, able to engage confidently with a range of stakeholders - Essential
• Experience working with data, reporting tools or planning systems, with strong attention to detail – Essential
• Demonstrated ability to apply SOPs, maintain accuracy and ensure consistent delivery against deadlines - Essential
• Emotionally resilient and adaptable, able to work effectively in a fast-moving and changing environment - Essential
• Strong organisational skills, able to prioritise effectively and manage conflicting demands - Essential
• Personable and approachable, with the ability to support colleagues and share best practice - Desirable

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.