A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far‑flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
Engineering Excellence Lead
You’ll be part of the Operations directorate, working across the engineering function to identify improvement opportunities, strengthen performance and embed consistent standards and ways of working. This role plays a key part in driving operational excellence, resilience and continuous improvement across Engineering.
What you’ll do:
- Identify opportunities to improve engineering performance, efficiency and reliability
- Lead and deliver engineering excellence and continuous improvement initiatives
- Work closely with engineering leadership and operational teams to assess performance and define improvement plans
- Embed standardised processes, best practice and repeatable ways of working
- Use data and insight to diagnose issues, measure performance and track improvement
- Lead cross‑functional initiatives to address systemic challenges and remove inefficiencies
- Support the development and embedding of capability, tools and methods across engineering teams
- Engage stakeholders at all levels, influencing change and driving adoption
- Monitor delivery of initiatives and ensure benefits are realised and sustained
- Support a culture of continuous improvement, safety and quality
What you’ll bring to British Airways:
- Strong delivery and outcome‑focused mindset
- Experience driving continuous improvement or excellence initiatives in a complex operational or engineering environment
- Ability to structure problems, analyse data and translate insight into action
- Strong stakeholder management skills with the ability to influence at all levels
- Clear and confident communication skills
- Collaborative working style with resilience under pressure
- Proactive, pragmatic and adaptable approach
- Strong attention to detail with a focus on quality and consistency
Your experience:
- Experience working within engineering or operational excellence roles
- Proven experience delivering improvement or transformation initiatives
- Experience working with cross‑functional operational teams
- Strong analytical and problem‑solving background
- Experience in aviation, engineering or similarly regulated environments is desirable
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
