BA Cityflyer Flight Technical Services Executive

BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.

We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team.

You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make.

This is an airline where your original personality and skills will really shine through.

The role: Flight Technical Services Executive

Salary: £38,810 - £43,000 per annum.

You will be part of Flight Technical Services team within Air Operations. The team sits at the heart of the airline, providing the technical, performance & operational support that enables crew to operate the aircraft safely, compliantly, and efficiently every day.

Flight Technical Services plays a critical role in translating regulatory requirements, aircraft data, and operational constraints into practical tools and guidance used on the line.

What you’ll do:

• Support the Flight Technical Services Manager in delivering a safe, compliant, and efficient Embraer operation
• Maintain aircraft technical and operational documentation across onboard and digital libraries
• Manage navigation, performance, and charting data, including AIRAC cycle updates
• Support the development and day‑to‑day use of EFB and aircraft performance systems
• Maintain fleet weight and balance electronic records
• Support flight planning activities, including new routes and charter operations
• Assist with airport and route evaluations alongside technical pilots
• Manage company notices and operational manual updates
• Investigate and manage safety reports directed to the department
• Work collaboratively with internal teams and external suppliers on operational tasks and projects

What you’ll bring to BA Cityflyer:

• Sound understanding of aircraft performance, weight & balance, and flight operations processes
• Ability to interpret NOTAMs, weather information, and operational data, with strong attention to detail
• Clear communicator and collaborative team player, able to manage priorities and work with minimal supervision when required to
• A reliable team player who is approachable and professional

Your experience:

• Experience working in Flight Operations, Flight Dispatch, or a similar operational aviation environment (desirable)
• Knowledge or practical experience of aircraft performance, weight and balance
• Ability to read and interpret NOTAMs, weather briefings, and other navigation data
• Familiarity with aircraft operational and navigation documentation
• Experience working in a regulated, safety‑critical environment
• Proven ability to manage workload, work autonomously when required, and collaborate within a team
• Ability to hold and maintain an airside pass

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At BA Cityflyer you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At BA Cityflyer we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA Cityflyer as we continue to connect Britain with the world and the world with Britain.