Head of Technical Platforms

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Join our Digital team at British Airways as a Head of Technical Platforms, where you’ll take on a senior leadership role responsible for the delivery of technology and product initiatives across the organisation. You’ll lead multiple product teams, ensuring delivery aligns with business priorities and drives real outcomes for customers and the business.

This role combines strategic leadership with hands-on delivery accountability, overseeing large-scale programmes, managing significant budgets and building high-performing teams to deliver consistently at pace and quality.

What You’ll Do:

• Define and deliver the organisation’s technology and product strategy, ensuring alignment with wider business objectives.
• Lead and develop multiple delivery and product teams, building capability and supporting career growth.
• Oversee delivery across a portfolio of products and platforms, ensuring outcomes are delivered on time and to a high standard.
• Manage budgets, resource allocation and delivery performance, balancing pace, quality and cost.
• Partner closely with senior business stakeholders to align delivery with business needs and priorities.
• Drive continuous improvement across delivery practices, tools and ways of working.
• Ensure strong governance, risk management and compliance across all delivery activity.
• Work with third-party suppliers and partners, ensuring delivery commitments and performance expectations are met.

What You’ll Bring to British Airways:

• Strong leadership capability, with experience building and developing high-performing teams.
• The ability to lead at a senior level, influencing across business and technology stakeholders.
• A strategic mindset, with the ability to translate business priorities into delivery outcomes.
• Strong commercial awareness, including budget and supplier management.

Your Experience:

• Senior level IT leadership experience within a complex global organisation, delivering strategic business outcomes and value.
• Demonstrated success in technology leadership for product-centric businesses, ideally with digital platforms or SaaS products.
• Experience delivering and scaling complex technology ecosystems across multi-team, global and business-critical environments.
• Experience partnering with senior stakeholders and third parties to deliver across diverse operational contexts.
• Experience leading large teams across technology strategy, digital transformation, enterprise architecture, infrastructure and software development.
• Experience in vendor management and working with third parties to achieve delivery outcomes.
• Experience operating across multiple countries and cultures within a regulated industry is desirable.
• Experience leading technology teams within the airline industry is desirable.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.