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Digital, Tech & Data

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Location Waterside, British Airways Head Office, London

British Airways never stops moving forward. We thrive on change and are constantly evolving to make sure we lead the way in a rapidly changing world. Our next mission is to become the world’s most trusted data-driven digital airline - a transformation that’s being led by our Digital, Tech & Data teams.

This is your chance to work on innovative projects that will disrupt the airline industry - maybe even years before they become visible to our colleagues and customers.

Apply
Apply

Reference 11686 Closing date 19/3/2026 Brand British Airways Career area Head Office Business area Digital, Technology & Data Contract type Permanent Full Time Location Waterside, British Airways Head Office, London Download job description


Job Description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far‑flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit.

The role

Head of Product, Execution

As Head of Product for Execution, you’ll be responsible for leading the delivery of complex digital products from strategy through to live operation, ensuring plans translate into real outcomes on the ground.

This is a senior, hands‑on product leadership role. You will work closely with engineering, delivery and operational teams, staying close to product tooling, delivery cadence and execution detail to ensure products are delivered predictably, safely and at pace.

What you’ll do

  • Own the product execution strategy, ensuring roadmaps are delivered effectively and at scale
  • Lead and develop product teams focused on delivery, execution and operational outcomes
  • Work day‑to‑day with engineering and delivery teams to shape solutions and unblock progress
  • Ensure product plans are realistic, sequenced and aligned to delivery capacity
  • Manage delivery risks, dependencies and trade‑offs across a complex portfolio
  • Use delivery metrics, tooling and insight to monitor progress and drive improvement
  • Align stakeholders across product, technology and operations to maintain momentum
  • Ensure products are operationally ready, supported and delivering intended value
  • Drive continuous improvement in execution through better ways of working and tooling

What you’ll bring to British Airways

  • Strong hands‑on experience leading product delivery and execution in complex environments
  • Practical understanding of how digital products move from idea through build to live service
  • Confidence working closely with engineers, delivery leads and operational teams
  • Ability to balance strategic direction with detailed execution oversight
  • Strong delivery focus with a bias for action and accountability
  • Excellent stakeholder management and influencing skills
  • Calm, resilient leadership style suited to fast‑paced delivery environments

Your experience

  • Proven experience as a Head of Product or senior product leader with execution accountability
  • Experience delivering large‑scale digital products in operational or technology‑led environments
  • Experience working in agile, product‑led organisations
  • Hands‑on experience with product and delivery tooling
  • Track record of improving delivery predictability and outcomes
  • Experience working in large, complex organisations is advantageous

What we offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply

Success Profile

It takes something special to work for our airline. Here are some of the qualities we look for in our Cabin Crew.

  • Collaborative
  • Analytical
  • Proactive
  • Curious
  • Ambitious
  • Strategic
Why british airways

Why British Airways?

At British Airways, we don’t just care about our customers, we care about each other too. That means empowering our exceptional colleagues to push original ideas forward and making them feel truly valued for who they are and what they contribute. We trust our people to help us achieve our mission, celebrating each other’s successes and inspiring one another – particularly when things are a little bit harder than normal. We also believe in investing in our talent. That why we offer colleagues a range of tailored learning opportunities, helping you to manage your own career path in a way that feels right for you.

Career Path

  • Career progression Clear career paths and promotion requirements are shared transparently.
  • Development support Dedicated People Manager focused solely on your development and career.
  • Learning Access to DataCamp and other online courses to unlock your technical prowess.
  • Qualifications Technical accreditations and certifications to validate your skills.
    Training External training and conferences to network, collaborate and learn.
  • Talent programme Our Top Talent programme recognises and further strengthens our top performers.
    Leadership training Our Better Leader programme is designed to help progress your career.
  • Internal mobility Opportunities to move across product teams and experience new content.
Henning K,

Digital is not about the technology. Digital is not about the IT. Digital is about the People.

At British Airways, it's our people who drive innovation, transform how we connect with our customers and bring our digital vision to life. We're building the future of aviation together. Join us and be part of something bigger.

Henning K,

Chief Information & Digital Officer

Rewards & Benefits

Staff travel

Staff travel

You’ll get access to discounted ‘Hotline’ tickets for yourself, friends, and family, along with unlimited standby and premium standby fares for you and your nominees.

Pension

Pension

We offer a market-leading defined contribution (DC) pension. Enrolled at 2% employee contributions, with an option to increase, and up to 7% employer contributions depending on your role.

Flexible benefits

Flexible benefits

Choose from benefits including critical illness cover, childcare vouchers, cycle to work, additional life insurance cover, private medical insurance, dental plan, and healthcare cash plan.

Electric car scheme

Electric car scheme

Colleagues can access a brand new, fully maintained and insured electric car for a fixed monthly amount. Available through salary sacrifice offering tax and NI savings. You’ll be eligible for this benefit after 12 months.

Gymflex

Gymflex

We’ll pay the cost of an annual membership upfront, which will then be deducted from your pay over 12 months. Colleagues on a permanent contract will be eligible for this benefit after three months.

Heathrow Express

Heathrow Express

Whether you are commuting to Heathrow or heading off on holiday, you’ll be entitled to buy Express Saver tickets with a 75% discount.

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