Operations Administrator

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

An opportunity has arisen for an Operations Administrator who will work closely with the Operations team to support the development and delivery of operational teams, business initiatives, processes, administration, and projects.

What you’ll do:

• Organise and manage day to day and longer-term planning schedule of meetings and events for BAMG
• Support and coordinate paperwork and create Daily and Weekly reports where required
• Organisation of key administrative processes, and updating relevant records with sickness, leave and overtime requirements
• Monitor and track Employees Records to ensure Compliance with Quality requirements in relation to British Airways Health Surveillance and training
• Maintain security passes up to date, including ID renewals, issuing, verification, and parking permits, ensuring compliance with BA security and airside access requirements
• Oversees and maintains visitor logs, contractor passes, and parking permits, ensuring full compliance with BA security and airside access protocols
• Preparing Meeting and documenting meeting Minutes and/or note-taking as required
• Coordination and arrangement of meeting rooms, calendar invites, virtual or physical events
• Play an active role in Wellbeing and DEI initiatives, contributing to the planning, organisation and delivery of engagement events and activities
• Supports the business process with accurate data and assist with current project work
• There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks

What you’ll bring to British Airways:

• Strong administrative and organisational management skills
• Excellent relationship-building and communication abilities
• Ability to work under pressure and busy workloads, manage multiple priorities, and resolve complex situations effectively 
• Analytical capability to interpret data and provide insights to support decisions 
• Understanding of Lean or Continuous Improvement techniques 

Your experience:

• Experience of working in a professional services administration role or working under regulatory requirements (essential)
• Proven track record of working effectively with colleagues and/or customers (essential)
• Ability to prioritise when faced with multiple issues and can flex approach on the day (desirable)
• Problem solver and seen as an expert in processes and procedures (desirable)

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better 

At present, British Airways Maintenance Glasgow are not able to offer sponsorships for this role.

Candidates must have the Right to Work and live in the United Kingdom to be considered for this position.