BA Cityflyer Maintrol Engineer

BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.

We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team.

You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make.

This is an airline where your original personality and skills will really shine through.

The role: Maintrol Engineer

Leading the safe, reliable, and efficient operation of the BA Cityflyer fleet by seamlessly coordinating Line, Base, and third‑party maintenance activity. Acting as the central hub guiding flight crews and engineering teams, maintaining real‑time oversight of aircraft status, planning data, and fleet performance to keep our operation moving with precision and confidence.

Salary: Up to £73k (inclusive of shift pay).

The Maintrol team support our 24/7 operation working 12-hour shifts (combination of Days and Nights on the 5-5-4 shift pattern)

What you’ll do:

• Acts as the central coordination point between Line Stations, third‑party maintenance providers and Flight Technical teams to ensure safe and reliable daily operations.
• Manages scheduled and unscheduled Line Maintenance activities, ensuring full compliance with regulatory and maintenance programme requirements.
• Controls and monitors Acceptable Deferred Defects (ADDs), driving timely rectification and coordinating required spares, tooling and documentation.
• Supports aircraft recovery through technical guidance, logistics coordination and oversight of crew duty‑time limitations.
• Provides real‑time technical assistance to flight crews and engineers during in‑flight or ground‑based operational issues.
• Coordinates information flow following aircraft incidents and contributes to recovery planning.
• Allocates aircraft in line with operational, engineering and maintenance priorities.
• Responsible for improving aircraft and Engineering performance through proactive use of Aircraft monitoring and prognostic tools
• Analysis and actions safety reports and repetitive defects
• Provides on-site specialist technical support as required with due regard for safety, technical, regulatory and commercial requirements.
• Sources and provides required approved data necessary to ensure safe maintenance / repair / modification of BA aircraft engines, components or products
• Responsible for following laid down Technical procedures to deliver aircraft, engine and component technical, safety and cost performance targets along with continuous improvement of aircraft technical performance, engineering processes and procedures.

What you’ll bring to British Airways:

• Strong analytical and problem‑solving skills
• Ability to interpret complex technical information
• Effective influencing and communication skills
• High level of situational awareness and decision‑making capability
• Ability to prioritise and manage workload in a high‑pressure operational environment
• Collaborative approach with internal and external stakeholders
• Professional courage and sound technical judgement

Your experience:

• UK/EASA Part‑66 B1 or B2 Licence
• Experience in a maintenance or maintenance‑control environment
• Proven ability to deliver cost‑effective solutions
• Experience improving efficiency and reducing operational costs
• Strong attention to detail and adherence to processes
• Good understanding of airline operations and procedures
• Computer literate, ideally with experience in MS Office and maintenance systems
• Experience working on Embraer 170/190 or similar technology aircraft is desirable but not essential

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

On top of your basic salary, you’ll receive:

• Shift pattern: 5-5-4 shift pattern, guaranteed 2 weekends off per month (days and nights)
• A range of salary sacrifice schemes:  electric vehicle scheme, cycle to work scheme
• Gym & retail discounts

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on worldwide British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At BA Cityflyer you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At BA Cityflyer we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA Cityflyer as we continue to connect Britain with the world and the world with Britain.