A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
Lead Network Engineer – Network Tools & Automation
You’ll be part of Digital – IT Operations, responsible for the network monitoring and automation platforms that underpin network reliability, performance and operational efficiency across British Airways. This team plays a critical role in ensuring our network services remain resilient, observable and scalable through effective tooling, automation and modern engineering practices.
What you’ll do:
- Take ownership of network monitoring and automation tooling, including ThousandEyes, Catalyst Center, DX NetOps and NetBrain
- Create and maintain documentation for network monitoring and automation tooling
- Develop and utilise automation workflows to support configuration management, troubleshooting and reporting
- Drive continuous knowledge sharing to ensure the wider team fully utilises the tools available
- Ensure tooling and automation meets wider organisational standards and security policies
- Collaborate with cross-functional teams to identify automation opportunities and drive network improvements
- Advocate for using automation to drive efficiencies within the team
What you’ll bring to British Airways:
- Strong technical competence in networking
- Strong understanding of network automation
- Strong organisational, communication and analytical skills
- Ability to manage multiple projects and work streams at once while ensuring prioritisation based on team and business goals
- Ability to identify and resolve problems in a timely manner, gather and analyse information effectively, and develop alternative solutions where appropriate
- Strong interpersonal skills and ability to work with teams dispersed throughout the globe
- Ability to run knowledge transfer sessions and mentor junior members of the team
- Flexible and agile approach, always ready to adapt when things don’t go to plan
- Continuous improvement mindset
- Motivated, resilient and proactive approach
- Collaborative working style with a passion for learning and knowledge sharing
Your experience:
- 5+ years’ experience of enterprise Network Engineering and Operations
- CCNP Enterprise or Automation
- 2+ years’ experience with Python, Ansible, Jinja2, YAML, JSON and Git
- Extensive experience with NetBrain, Catalyst Center and ThousandEyes
- Working knowledge of Windows and Linux operating systems
- Experience with Check Point Firewalls, F5 Load Balancers, Cisco Routing, Switching and Wireless
- Experience optimising workflows through automation
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
