Tools & Equipment Technical Engineer

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Tools & Equipment Technical Engineer

An exciting opportunity has arisen for a Tools & Equipment Technical Engineer to join Supply Chain within British Airways Engineering at London Heathrow.  The Technical Engineer will provide specialist engineering technical support across all of our Tools & Equipment.  This will include initial provisioning of new tools and equipment to support in service and introduction of new aircraft.  You will be working closely with teams across the business, as well as aircraft, engine, and component manufacturers, suppliers, and service providers.  Ensuring all tools and equipment meet business needs, comply with regulations, and remain safe to use.

What you’ll do:

• Responsible for the technical aspects of initial provisioning (including specification, identification, design, system setup etc.) of new                     tools and equipment required to support in service and the introduction of new aircraft.
• Investigation of tools and equipment related safety incidents and putting in place the necessary corrective measures to prevent                          reoccurrence.
• Review of tools and equipment service bulletins to ensure tools and equipment remain compliant with legislative, manufacturer and 
  aircraft/engine/component manufacturer requirements (SAP Technical Document Review).
• Responsible for the continuous monitoring of tools and equipment reliability, servicing and maintenance to optimise availability and         cost.
• Provision of technical support to the business, answering and addressing tools and equipment technical related queries, interpreting 
  drawings and problem solving.
• Liaison with manufacturers and specialist companies for the design, manufacture and modification of equipment to meet regulatory,                Health & Safety and business requirements.
• Keeping abreast of regulatory and Health & Safety requirements that have an impact on the tools and equipment used by the business            and taking the necessary action to ensure continued compliance and safety.
• Keeping abreast, evaluation and research, of wider industry development of tools and equipment to ensure that as a company we 
  remain knowledgeable and can consider new technology, uses and 
  developments in our selection of new tools and equipment.
• Provision of equipment and tool related technical support for business initiative and projects.
• Responsible for the generation of suitable metrics to provide for oversight and management of processes (e.g. TDR tailback, Statutory 
  Inspection and Planned Preventative Maintenance performance etc.)
• Development and maintenance of relevant work instructions and procedures.

What you’ll bring to British Airways:

• Recognised for leadership and management of others.
• Develops and manages good working relationships with all stakeholders.
• Well-developed analytical skills, critical thinking and ability to make connections. 
• Customer focused.
• Trust, integrity and collaboration. 
• Develops and manages multiple stakeholders

Your experience:

• Ideally educated to degree level or equivalent in an engineering discipline.
• Educated to A level, HNC or equivalent in Maths and Physics.
• Ideally has completed an engineering apprenticeship.
• Detailed knowledge of regulatory requirements pertaining to the supply and use of tools and equipment.
• Detailed knowledge of Engineering’s integrated processes and systems (e.g. SAP, AIR, TIPortal, eRA etc.)
• Good understanding of engineering processes and techniques
• Proficient with standard desktop tools, Outlook, Excel, Word, PowerPoint etc.
• LEAN, 6 Sigma, 5S, process and productivity improvement techniques.
• Understanding of Tools and Test Equipment equivalency

What we offer:

As an airline, we never want to stand still. The same goes for our people.   

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise. That way, you’ll attain the highest levels of professional achievement as we continue to invest in new technology, equipment, and aircraft.  

Training modules are offered through self-study courses, or structured learning programmes, and delivered at our state-of-the-art Learning Academy at London Heathrow. 

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse, and you’ll be part of projects you won’t find anywhere else. That’s what keeps our exceptional colleagues inspired to do their best work. We also offer fantastic rewards, including great staff travel benefits. 

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.