Head of Revenue Delivery

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The Role: Head of Revenue Delivery

Our Commercial team at British Airways has an excellent opportunity to join as Head of Revenue Delivery. This is a high-impact leadership role where you will drive revenue growth, leading a team of professionals to define and execute pricing and inventory strategies based on in-depth market analysis. 

What You’ll Do:

• Lead, coach, and inspire a revenue delivery team to optimise revenue across multiple markets. 

• Maximise commercial revenue from fares, ancillary products, and redemption offerings in assigned markets. 

• Assess market opportunities using internal and external data, including economic and competitive insights. 

• Define market-driven strategies to enhance pricing and demand management for maximum revenue impact. 

• Contribute to revenue forecasting by providing key market assumptions and data insights. 

• Track and assess performance against key revenue and demand indicators, taking proactive corrective actions. 

• Collaborate with key stakeholders, including the Network Optimisation team, to capitalise on revenue opportunities and mitigate risks. 

• Engage with Joint Business Partners to ensure alignment on pricing and product strategies. 

What You’ll Bring to British Airways:

• A commercially astute mindset, capable of operating strategically and tactically. 

• Strong leadership and people management skills, with a proven ability to motivate and develop teams. 

• Analytical expertise, using data-driven insights to make effective revenue decisions. 

• A proactive and results-focused approach, anticipating challenges and taking initiative. 

• Excellent stakeholder management, with the ability to influence across the organisation and partner airlines. 
• The ability to thrive in a fast-paced, pressurised environment, managing multiple priorities effectively. 

Your Experience:

• Senior-level commercial aviation experience, ideally in Revenue Management. 

• A strong track record of driving revenue growth and implementing commercial strategies. 

• Experience in decision-making under pressure and delivering beneficial change. 

• Exceptional presentation and communication skills, with the ability to convey insights to senior stakeholders. 

• A data-driven approach, leveraging analytical tools to optimise revenue performance. 

Why Join British Airways?

At British Airways, we empower our teams to make impactful decisions, backed by data-driven insights and strong collaboration across the organisation. This role offers the opportunity to lead a high-performing team, influence key revenue strategies, and contribute to the success of one of the world’s most iconic airlines. 

Ready to take your career to new heights? Apply now and be part of shaping the future of revenue management at British Airways! 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.