Business Support Executive

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Executive Assistant

To provide, efficient and effective executive office management support to the Leadership Team at British Airways Maintenance Glasgow.

What you’ll do:

Deliverables

• Management of specific business issues at the direction of Head of Operations and/or LT
• Working with Internal Communications BP to ensure we have a regular programme of directorate level communications, aligned with Corporate messaging (e.g. around times of results, significant changes / announcements etc.)

Reporting

• Proactive tracking/management of cross-directorate compliance and/or milestones (e.g. mandatory learning/absence)
• Collates and submits reports when required
• Provides effective, proactive communication of all area activities/initiative as required

Co-ordination

• Organise and manage day to day and longer-term planning schedule of meetings and events for the LT.
• Leads and supports specific projects, as required eg recruitment and onboarding.
• Management of relationships with external contacts, efficient responses and follow through
• To help LT join the dots across the directorate through effective collaboration
• Coordination and arrangement of virtual events (through technology such as Microsoft Teams) or physical events (e.g. floorplates or forums)
• Minute and/or note-taking as required
• Management of key administrative & HR processes, Health surveillance, sickness absence, security,
• Looking for all opportunities to automate processes
• Aligning team activities with key business partners to ensure coordinated outputs and deliverables for LT

What you’ll bring to British Airways:

• Strong project/change management skills
• Proven ability to build relationships and manage stakeholders
• Strong planning skills and ability to implement plans once agreed.
• Ability to work under pressure and deal with complex situations in a structured manner
• Proven ability to work with minimal supervision and make decisions based on available data and own initiative.
• Analysis and interpretation of data
• Understanding of Lean and Continuous Improvement techniques desirable

Your experience:

• Education to Level 4 (e.g. HNC, HND, FD) or educational equivalent
• Strong PC skills including usage and analysis of spreadsheets and use of Word, Notes, Excel, O365, PowerPoint and databases
• Experience of delivering engagement led change in an operational environment and with remote teams.
• Working to deadlines and standards
• Delivering to customer and business requirements
• Ability to follow process and procedures

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

Find out more: Candidate must have the right to live and work in UK. For further information on this role please contact Mark Shaw via email on mark.1.shaw@ba.com