This is your chance to become part of the newest airline within the British Airways family.
BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe’s most popular destinations from London’s Gatwick Airport.
It’s an exciting and fast-paced life when you’re working in one of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Euroflyer is yours to make.
This is an airline where you’ll be able to create a real impact, right from the moment you join us.
The role:
BA Euroflyer Cabin Crew (with Attestation)
Working within a team that is quick-thinking, hard-working and customer focused, you’ll ensure that our customers are provided with a safe, relaxing, and secure experience. You’ll have world-class training, invaluable experience, and opportunities for career progression that you would expect from Britain’s leading brand.
As a real team player, you’ll work closely with colleagues to make great things happen for our customers. Crucially, you’re always ready to adapt to change and innovation. Whether you’re responding to changing conditions mid-flight or trying out a brand new service, you will aspire to be the very best, with customers at the forefront of your mind. It’s all about flying our customers in style, taking care to provide experiences that set us apart from the competition. By making sure customers are looked after, you’ll strengthen the relationship we have with them.
You belong with us. That’s why we’ll provide you with world-class training, invaluable experience and the rewards and career progression you would expect from the leading airline at London Gatwick Airport.
What you’ll do
The premium service you’ll deliver will uplift our customers. Your ability to adapt to their different needs and circumstances, every time, is what sets BA Euroflyer apart. It's time for a bold approach to customer service.
- Deliver world-class service excellence in line with our service standards and behaviours
- You’ll ensure all operational safety, security and health and safety responsibilities are performed to the highest standards
- Ensure compliance with all corporate policies and procedures in accordance with relevant legislation
What you’ll bring
When you join BA Euroflyer as Cabin Crew you will be working within a diverse team that is quick-thinking, hard-working and customer focused. You’ll ensure that our customers are provided with a safe, relaxing, and secure experience.
If you have a keen interest in aviation, you just need to be yourself and bring;
- Passion for Customer Service: Demonstrate a genuine passion for delivering outstanding customer service.
- Communication Skills: Outstanding communicator and effective decision-maker.
- Time Management: Demonstrate effective time management skills.
- Resilience: Ability to remain resilient in dynamic and challenging environments.
- Continuous Learning: Motivation for constant learning, personal growth and openness to feedback.
- Brand Ambassador: Committed to being a brand ambassador, upholding excellence in safety, security, and service standards every day.
- Team Player: Hardworking, empathetic, and collaborative.
Your experience:
- 12 months of customer service experience
- Aged 18 or over at time of application
- Proficient in both spoken and written English
- Have the right to work in the UK, and a passport that allows unrestricted global travel
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. The role offers a contract with a competitive basic salary of £17,500, with the potential to earn up to £25,000 annually through flying/duty pay and a tax-free subsistence allowance.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
