Sustainability Delivery Manager

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Sustainability Delivery Manager

Our Sustainability team is the driving force behind the BA Better World sustainability programme, working to minimise our impact on the planet and maximise our contribution to society.

What you’ll do:

• Lead the research and identification of opportunities to drive a step change in climate, environmental and social performance across directorates and subsidiaries.
• Accountable for the delivery of sustainability initiatives, supporting the process from inception to benefit realisation and supporting stakeholders to overcome challenges and blockers.
• Drive positive KPI metrics (including CO2, Reality Check, OHI) by embedding an awareness and understanding of BA Better World and promoting opportunities for improved performance
• Analyse broad and complex data sets, drawing upon analytics, insights & experience to enable processes and strategies that consider sustainability objectives and policies across directorates.
• As a thought leader and constructive challenger, drive internal/external stakeholders including lobbying groups and industry representatives to implement identified opportunities and sustainable procedures
• Develop and manage sustainability training and engagement programs across key workgroups to educate and empower colleagues in delivering our BA Better World strategy
• Manage a network of Sustainability representatives and champions
• Drive the integration of Sustainability as part of directorate levels strategies and plans
• Lead & manage the contribution of Sustainability strategies and priorities to business planning cycles ensuring that Sustainability is represented and integrated into directorate business plans
• Support the monitoring of environmental and social performance and adherence to procedures.
• Liaise closely with IAG Operating Companies to coordinate improvement opportunities. 
• Report on the progress of initiatives including the development of business cases. 
• Collaboration with stakeholders across a directorate to ensure sustainability is considered in the development of future policies and procedures.
• Management of a directorates Sustainability Transformation initiative portfolio reporting to senior leadership, up to MC level when required.

What you’ll bring to British Airways:

• Strong ability to balance strategic thinking, creativity, planning, project and process management, operations and administrative execution with exceptional communications capabilities and judgment
• Strong analytical skills to interpret large data sets
• Ability to work at pace in an ambiguous environment, good with process, with a bias towards execution
• Constructively challenges when required on best practice and the ability to influence at all levels
• Internal/External stakeholder management 
• Achieving consensus when dealing with conflict

Your experience:

• Proven track record of establishing relationships to deliver step change in performance
• Experience in managing engagement strategies for key workforce groups
• Educated to degree level or equivalent experience
• Detailed knowledge and understanding of Sustainability across airline operations & business
• Experience leveraging change in an operational environment

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.