PMO LEAD (24 month Fixed Term)

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: PMO Lead (Project Management Office) - 24 month Secondment 

Be at the heart of one of British Airways’ most ambitious transformation programmes—replacing legacy systems with modern, future-ready technology. In this PMO role, you’ll play a pivotal part in shaping and driving progress across the programme roadmap. 

This is a fantastic opportunity to contribute to a high-impact programme that’s redefining how BA operates—bringing innovation, structure, and clarity to a complex and exciting change journey. 

ARE YOU the person we are looking for with experience in HR systems Implementation ?

DO YOU have experience in setting up full Project Management Office and its governance?

CAN YOU be flexible with an amazing "can do" approach to work streams and tasks?

If so, then we are looking for you for this exciting Fixed Term Contract 

What you’ll do:

As a PMO Lead, you will be a key enabler of programme success, ensuring strong governance, delivery discipline, and effective stakeholder communication. Your responsibilities will include: 

• Coordinating the scoping, mobilisation, and planning of complex initiatives, including estimating costs, resources, and timelines 

• Managing impact assessments and change requests across scope, budget, and schedule 

• Driving programme governance by overseeing planning cycles, reporting cadence, and decision-making forums 

• Tracking and managing risks, issues, dependencies, and resource allocation across the programme 

• Ensuring accurate forecasting and supporting the prioritisation of work based on business value and delivery readiness 

• Producing high-quality reports, dashboards, and presentations to support leadership in engaging a wide range of stakeholders 

• Championing continuous improvement by evolving PMO processes in line with industry best practices and lessons learned 

What you’ll bring to British Airways:

• Strong written and verbal communication skills, with the ability to create clear, concise presentations and materials that support effective communication with key stakeholders 

• Proven experience in successfully delivering PMO activities within large-scale programmes, ideally within IT or technology transformation contexts 

• Ability to influence and engage individuals and teams—both directly and indirectly—while building strong collaborative relationships to drive delivery 

• Skilled at managing expectations and communicating effectively across all levels of the organisation 

• A proactive, solutions-focused mindset—able to work independently and collaboratively as part of a wider programme team 

• A champion of the “one team” culture, promoting unity and shared ownership across programme teams 

• Resilient under pressure, with the ability to manage and escalate issues appropriately while seeking clarity when needed 

• Proficiency in core PMO functions including resource planning, scheduling, and forecasting 

• Experience in tracking and consolidating budgets, benefits, risks, and dependencies 

• Capable of coordinating internal and external resources to ensure smooth delivery 

• Adept at identifying obstacles and implementing actionable plans to maintain momentum and achieve programme goals 

Desired experience:

• Portfolio Management Office qualification (P3O) 

• Degree qualification is advantageous but not crucial 

• Professional Project Management accreditation desirable e.g. Prince2/APMP (Association of Project Management Professionals) 

• Agile methodology (SAFe Methodology) desirable 

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. 

• Join a collaborative, inclusive culture where your voice and ideas are valued 

• Gain deep experience working at the heart of business transformation for the iconic brand 

• Great high performing team of individuals that drive towards common goal 

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. 

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. 

We never stand still, and we don’t expect our people to either. 

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.