A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
Recruitment Timelines
NEW YEAR, NEW CAREER FOR YOU?
We’re recruiting for Cabin Crew courses starting from April 2026 onwards.
Due to high levels of interest, this vacancy may close early once sufficient applications have been received, so we strongly encourage you to apply as soon as possible to avoid missing out.
Successful applicants will be invited to attend final assessment centres at our Waterside Head Office (Heathrow) from 22nd January onwards.
The Role: CABIN CREW LHR
As Mainline Cabin Crew based at London Heathrow, you’ll be at the heart of a truly global operation, flying both short-haul and long-haul routes to some of the most exciting destinations on earth.
From the beaches of Barbados to the bright lights of Tokyo, no two days will ever be the same. You’ll be more than a crew member, you’ll be a trusted professional, a reassuring presence, and the friendly face our customers remember long after they land.
This is more than a job. It’s a career that opens doors, broadens horizons, and takes you further than you ever imagined.
What You’ll Do
- Consistently deliver exceptional service that reflects British Airways’ premium standards
- Ensure the highest levels of safety, security, and well-being on every flight
- Follow all corporate policies and regulatory procedures with full compliance
- Create calm, confidence, and meaningful engagement for customers in every situation
- Demonstrate inclusivity, cultural sensitivity with the ability and openness to work in diverse, multicultural teams and environments
- Work closely with your crew to deliver seamless, memorable journeys
What You’ll Bring
Bring your individuality and strengths, along with:
- A genuine passion for outstanding customer service
- Confident communication and strong decision-making skills
- Excellent time management and organisational ability
- Resilience in fast-paced, ever-changing environments
- A mindset of continuous learning and openness to feedback
- Consistently embodies the British Airways brand through outstanding service and commitment to excellence
- A collaborative, empathetic, and hardworking team spirit
Your Experience & Requirements
To join our Heathrow Cabin Crew family, you will need to:
- Be 18 years old or over at the time of application
- Have at least 12 months’ customer service experience
- Be fluent in spoken and written English
- Hold a valid passport with at least 12 months before expiry and unrestricted global travel rights
- Have the right to live and work in the UK without sponsorship
- Be eligible to apply for and obtain a US visa
- Pass criminal record checks for countries of residence in the last five years
- Be willing to work 24/7 shift patterns, including weekends, holidays, and standby duties near Heathrow
- Be able to wear the British Airways uniform with no visible tattoos or body piercings (tattoos must be fully covered without plasters or bandages)
- Successfully complete initial safety and service training to obtain your UK CAA Cabin Crew Attestation
Medical & Physical Requirements
YouMUST be able to meet aviation safety standards, including:
- Maximum height of 6ft 5in (195.5 cm) and minimum functional reach of 2.01m
- Ability to swim 50 metres and tread water for 3 minutes
- Confidence working at height, including descending a 9-metre escape slide
- Ability to lift and move equipment in confined spaces
- Passing a British Airways medical assessment
(These form part of the safety-critical nature of the role.)
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
