Storage and Distribution Operations Manager - 6 to 12 Months Fixed Term Contract

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role: Storage and Distribution Operations Manager (6 to 12 months Secondment/ 6 to 12 Months Fixed Term Contract)

The Storage & Distribution team is part of BA Engineering and is the critical link between Supply Chain and the maintenance organisation, moving approx. 700,000 parts per annum worldwide.

This is an opportunity to work alongside experienced Operations managers within the S&D team to gain an understanding of the role prior to a permanent recruitment campaign.

Your role will be to lead the Storage and Distribution teams on the engineering base which encompasses 3 stores facilities and numerous tool compounds where high value aircraft spares and tools are receipted, stored and issued to enable aircraft maintenance.

It is a 24hr, 365 days a year operation run by a team of 50 colleagues across 4 shifts, each led by an experienced supervisor.

We work in a highly regulated business where it is vital that processes and procedures are followed to keep people safe and information accurate to enable the timely flow of materials across the network for aircraft maintenance.

We are looking to transform the S&D team over the next few years by rebuilding capacity, embracing new technology, taking on new tasks and finding ways to continuously improve. This will require someone who can engage with colleagues, embracing and developing their ideas to deliver better ways of working.

What you’ll do:

• Empowers the operational teams to deliver to the service level agreements whilst maintain relationships with external stakeholders.
• Accountable for reporting on operational performance to the Storage & Distribution Manager and Supply Chain Stakeholders.
• Responsible for the compliant storage and transportation of Aircraft components / tools by adhering to legislative directives.
• Responsible for the adherence to full compliance of Health and Safety, Airworthiness, Quality, Customs regulations, competition law, Waste Management and Environmental regulation.
• Representative at local LBUF and key to maintaining open and transparent relationships with trade union colleagues.
• Accountable to finance for the accurate auditing of all inventory within the stores, ensure total costs remain within budgeted levels.
• Maintain a high level of availability for Vending and kitting, ensuring our customers can self-serve from these locations.
• Control of tooling and equipment within the supply module.

What you’ll bring to British Airways:

• Strong people management, coaching, communication and interpersonal skills.
• Ability to set strategic direction for the team and department.
• Ability to work under pressure and deal with complex situations.
• Strong financial acumen.
• Excellent communication skills.
• Influencing and negotiation skills at multi-tiered and cross-functional levels.
• Experience of delivering operational performance balancing cost, quality, delivery and people.
• Operational management experience in an industrial environment is desirable.
• Proven leadership record and experience in managing a team.
• Experienced in operational management with internal and external stakeholders.
• Lead the team setting direction and objectives, driving engagement by role modelling leadership and brand behaviours
• Accountable for the management of all turnaround times to contract for the provision of all aircraft spares provided under the Flying Hours program.
• Ensures all direct reports do not go overdue for all Health Surveillance, Mandatory Learning and Read & Signs.
• Create an environment with a focus on learning, training and coaching with the ability to learn and develop from mistakes. Ability to identify talent and create a pipeline to inspire, retain and motivate future leaders.
• Empowers the team to produce ways to continuously improve

Desirable Qualifications:

• HND level education or equivalent experience (desirable).
• Qualifications relevant to supply chain, inventory, or logistics (desirable).
• Sound understanding of the overall engineering operation and interdependencies of departments within.

Why British Airways?
Join a world-class airline with a proud heritage and an exciting future. At BA Engineering, you’ll work with the best in the business, in a role where your contribution directly enhances the safety and reliability of our global fleet.

We offer a competitive salary, generous travel benefits, excellent training, and development opportunities to grow your career.

Ready to make a difference at 35,000 feet?
Apply now and help shape the future of safe, compliant aviation at British Airways.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.