Production Support Manager

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues!

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role: Production Support Manager

Join our Base Maintenance Support Group at British Airways Engineering as an Production Support Manager, where you will play a critical role in improving the efficiency of aircraft maintenance productivity through the delivery of all facility, tooling and equipment requirements.

In this role you ensure all tools and equipment required to execute the Engineering casualty and scheduled maintenance plan are available and delivered to the right place at the right time and at the right cost. The role will lead the operational teams to deliver a world class service for BA Engineering and its contracted operational suppliers with effective intervention and escalation. Through root cause analysis and the development of tools and process, the role will deliver a robust and outstanding operational support in the most effective way.

Responsibilities:

• Identifying continuous improvement opportunities that enable British Airways Engineering to become the safest and most reliable airline maintenance organisation in the world.
• Enables Safety, Quality, Facilities and Compliance Forums and their associated reports.
• Author of departmental Risk Assessments and Safe Systems of Work
• Analyses health, safety and environment data, ensuring safe and compliant practices and procedures are implemented.
• Performs investigations of health, safety and environmental related events and instigates preventative actions.
• Carrying out safety checks, raising and reporting any faults or issues.
• Provides oversight for all tooling and equipment tracking in the department.
• Escalation point for all departmental facility issues and outstanding requests.

Requirements:

To be successful in this role, you should have:

• NEBOSH National General Certificate or equivalent level 3 qualification (Desirable)
• Membership of a professional body (e.g. IOSH, IEMA) (desirable)
• Ability to hold an Airside pass and Airside driving licence (Essential)
• Full UK category B driving licence for a manual vehicle with no more than 3 penalty points (Essential)
• A responsible attitude towards safety and security in a demanding environment (Essential)
• Strong verbal and written communication skills (essential)

Benefits:

• Competitive salary, shift allowances, and generous concessions
• Outstanding training and development opportunities
• Flexible Benefits Scheme, including an outstanding defined contribution pension
• Staff travel discounts on commercial tickets and cargo concession
• Well-being initiatives and a variety of other benefits
• Special discounts on a range of products
• Access to BA Clubs offering sports and leisure facilities with free membership in your first year

Location: Heathrow, Base Maintenance

Contract: Full time, Permanent

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Shift Pattern: Monday to Friday, 09:00-17:00