Operations Project and Development Manager

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues!

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role:
Join our Base Maintenance Support Group at British Airways Engineering as an Operations Project & Development Manager, where you will shape the future of Base Maintenance operations by developing systems, technology and procedures in alignment with Engineering’s strategic goals.

Bridging the gap between BA Tech and the Engineering business using data and other analytics to assess processes, determine requirements and deliver recommendations. You will engage with business leaders and users to understand how changes to process, products, services, software and hardware can improve efficiencies and add value. You must be able to articulate ideas but also balance them against what’s technologically feasible and financially and functionally reasonable. Depending on the role, you might work with other data sets to improve products, hardware, tools, software, services or processes.

Responsibilities:

• Advising and implementing processes, systems and IT driven technology required to support the Base Maintenance strategic objectives.
• Identifies and builds collaborative relationships with key stakeholders within engineering and across British Airways and IAG to create technology-enabled solutions, through the introduction of new tools and the enhancement and exploitation of current tools and systems, creating positive operational and financial benefit.
• Subject matter expert for local system changes and new technologies; training, coaching and providing support to local stakeholders, including Technical Specialists and Planning.
• Participating in cross-functional projects to improve overall maintenance efficiency and effectiveness.
• Defines and approves technical and compliance system solutions and interfaces, understanding the potential impact on the safe operation of aircraft and components.

Requirements:

To be successful in this role, you should have:

• Experience of training and supporting others in IT/Technical and delivering change
• An Engineering Degree, equivalent qualification or practical experience in Technology and/or Aviation (Essential).
• Extensive experience using Microsoft Tools (Essential)
• Proficient in all Microsoft O365 programmes (Essential).
• Experience of design, delivery and implementation of process and software changes.
• Good understanding of IT landscape in an Engineering and/or Aviation sector.
• Expert in embedding sustainable business improvement, using technology as a driver.

Benefits:

• Competitive salary, shift allowances, and generous concessions
• Outstanding training and development opportunities
• Flexible Benefits Scheme, including an outstanding defined contribution pension
• Staff travel discounts on commercial tickets and cargo concession
• Well-being initiatives and a variety of other benefits
• Special discounts on a range of products
• Access to BA Clubs offering sports and leisure facilities

Location: Heathrow, Base Maintenance

Contract: Full time, Permanent

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Brita

Shift Pattern: Monday to Friday, 09:00-17:00