Network Optimisation Performance Manager

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Lead a team to define, track, analyse and report on revenue management performance against network optimised flight and route-based revenue targets

What you’ll do:

• Lead, coach and motivate a team to provide analysis and insight on network, journey group, route and flight performance using key commercial metrics (CRASK, load factor, p/RPK etc.)
• Lead the performance review process within Revenue Management and the story-telling and reporting of performance to broader stakeholders within Commercial, Finance, BA Management Committee, IAG etc.
• Manage the bottom-up revenue forecasting process up to and including RPG level (fare, redemption and ancillary revenue) on behalf of Revenue Management ensuring consistency of assumptions with Commercial strategy for Business & Leisure
• Provide the analytical lead to the budget/target process through incorporating New Rev Man system output vs FP/RFx and vs LY and identifying flows/areas of risk/opportunity for closer examination
• Support Revenue Delivery Managers in identifying network wide opportunities to improve CRASK, load factor, p/RPK etc. by providing insightful analysis, including for overbooking
• Analyse impact of planned schedule and aircraft changes and provide insight and analysis to Commercial Operations team to support best in class solutions for disrupted customers
• Support entity teams with analysis required for legal compliance e.g. UK Competition and Market Authority questions

What you’ll bring to British Airways:

• Strong analytical skills: Highly numerate and able to generate insight from complex and often conflicting data
• Strong people manager, able to recruit, develop and lead analytical talent
• Strong commercial acumen
• Proactive & delivery focused with track record of anticipating requirements & using own initiative
• Strong stakeholder management, able to build relationships and influence across functions and partnerships
• Skilled in synthesising complex information into key issues to present confidently and clearly to all levels

Your experience:

• Qualifications/experience demonstrating analytical ability
• Strong practical experience in developing analytical code (SQL/SAS)
• Experience of presenting work accurately with a high standard of presentation skills
• Experience in leading a team to deliver insight and/or reporting solutions

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.