Innovation Engineer - Process Improvement & Data Analytics

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

Since then, British Airways has gone on to deliver pioneering achievements. First we broke the record for the fastest transatlantic flight with Concorde. Then we became the very first airline to introduce fully lie-flat seats on board.

It was our exceptional engineering teams that brought these pioneering and original ideas to life.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

The role:

Innovation Engineer - Process Improvement & Data Analytics

EXTERNAL - 12 month Fixed Term Contract

Are you driven by the challenge of optimising processes and unlocking the power of data to drive efficiency? We are looking for a highly skilled Innovation Engineer with a strong focus on process improvement and data analytics to join our Business Improvement and Innovation team within the Engineering department. As a Process Improvement and Data Analytics Innovation Engineer, you will play a key role in converting strategically aligned improvement opportunities into actionable solutions that streamline processes and enhance performance.

In this crucial role, you’ll collaborate with cross-functional teams to conduct in-depth analysis, develop and implement innovative solutions, and ensure that data-driven insights are effectively applied to improve processes. Your expertise in leveraging advanced analytics and continuous improvement methodologies will be essential in driving efficiency and fostering a culture of innovation across our production operations.

What you’ll do:

• Conduct in-depth analysis and research within the area of process improvement and data analytics.
• Develop and implement solutions to improve processes and enhance efficiency.
• Collaborate with cross-functional teams to integrate specialised knowledge into Engineering operations.
• Share best practices and guide other team members.
• Establish metrics and KPIs to control and evaluate the success of improvement initiatives.

What you’ll bring to British Airways:

• Proficiency in tools and technologies related to process improvement and associated data analytics.
• Strong analytical and research skills.
• Excellent communication skills for conveying complex information.
• Ability to work independently and as part of a team.
• Excellent listening skills, capable of quickly building trust with stakeholders at all levels.
• Able to translate new innovations into new ways of working to deliver tangible business benefit.
• Advanced statistical analysis skills and the ability to derive actionable insights from data.
• Skilled facilitator, able to design and deliver multi-day workshops including Kaizen events and Hackathons.
• Skilled in both Project and Change management
• Expert in process improvement
• Analytical thinking
• Interpersonal skills
• Collaboration skills
• Problem-solving ability
• Continuous learning mindset
• Continuous Improvement mindset

Your experience:

• Bachelor's degree in a relevant field (e.g., Engineering, Computer Science, Data Analytics, etc.).
• Previous experience in recognised process improvement methodology such as Lean or Lean Six Sigma.
• Additional certifications or training in relevant technologies or methodologies is a plus.
• Experience of implementing change and driving process improvements in an operational environment.

What we offer:

As an airline, we never want to stand still. The same goes for our people.

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise. That way, you’ll attain the highest levels of professional achievement as we continue to invest in new technology, equipment, and aircraft.

Training modules are offered through self-study courses, or structured learning programmes, and delivered at our state-of-the-art Learning Academy at London Heathrow.

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse, and you’ll be part of projects you won’t find anywhere else. That’s what keeps our exceptional colleagues inspired to do their best work. We also offer fantastic rewards, including great staff travel benefits.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.