Innovation Engineer - Data & Insights

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

Since then, British Airways has gone on to deliver game-changing achievements. First we broke the record for the fastest transatlantic flight with Concorde. Then we became the very first airline to introduce fully lie-flat seats on board.

It was our exceptional engineering teams that brought these pioneering and original ideas to life.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

The role:

Innovation Engineer - Data & Insights

12 month Fixed Term Contract

Are you passionate about transforming data into actionable insights that drive efficiency and innovation? We are seeking a highly analytical and skilled Innovation Engineer with a focus on Data and Insights to join our Business Improvement and Innovation team within the Engineering department. As a Data and Insights Innovation Engineer, you will be instrumental in turning strategic initiatives into data-driven solutions that optimise our operations and empower informed decision-making.

In this critical role, you’ll work across Engineering to analyse data, develop advanced methodologies, pin-point opportunities, validate strategies, implement tools, and process controls that enhance performance and drive continuous improvement. Your expertise in data mining and analytics, coupled with your ability to translate complex data into clear narratives, will be essential in pin-pointing insights, informing and motivating stakeholders, and ensuring improvements are effective.

What you’ll do:

• Conduct in-depth analysis and research within the area of Data analytics and insight.
• Using data insights, guide the development of solutions to improve processes and enhance efficiency.
• Collaborate with cross-functional teams to integrate specialised knowledge into Engineering operations.
• Establish metrics and KPIs to control and evaluate the success of improvement initiatives.

What you’ll bring to British Airways:

• Proficiency in tools and technologies related the extraction, analysis and effective presentation of data.
• Advanced statistical analysis skill and the ability to derive actionable insights from data.
• Strong analytical and research skills.
• Excellent communication skills for conveying complex information.
• Ability to work independently and as part of a team.
• Good listener, quickly builds trust with business users.
• Ability to work with Cloud Platforms, particularly AWS and Azure.
• Proficient in programming languages like Python, R, and SQL for data analysis.
• Expert in data analytics
• Analytical thinking
• Interpersonal skills
• Collaboration skills
• Problem-solving ability
• Continuous learning mindset
• Continuous Improvement mindset

Your experience:

• Bachelor's degree in a relevant field (e.g., Engineering, Computer Science, Data Analytics, etc.).
• Professional qualifications: such as Certified Analytics Professional (CAP), Six Sigma, or relevant data science qualification.
• Experience with Data Visualisation tools, Power BI preferred.

What we offer:

As an airline, we never want to stand still. The same goes for our people.

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise. That way, you’ll attain the highest levels of professional achievement as we continue to invest in new technology, equipment, and aircraft.

Training modules are offered through self-study courses, or structured learning programmes, and delivered at our state-of-the-art Learning Academy at London Heathrow.

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse, and you’ll be part of projects you won’t find anywhere else. That’s what keeps our exceptional colleagues inspired to do their best work. We also offer fantastic rewards, including great staff travel benefits.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.