Innovation Engineer - Automation

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

Since then, British Airways has gone on to deliver game-changing achievements. First we broke the record for the fastest transatlantic flight with Concorde. Then we became the very first airline to introduce fully lie-flat seats on board.

It was our exceptional engineering teams that brought these pioneering and original ideas to life.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

The role:

Innovation Engineer - Automation - 12 month Fixed Term Contract

Are you enthusiastic about automating processes and leveraging cutting-edge technologies to drive efficiency? We are looking for a highly skilled Innovation Engineer with a focus on Automation to join our Business Improvement and Innovation team within the Engineering department. As an Automation Innovation Engineer, you will play a pivotal role in transforming strategic initiatives into automated solutions that streamline our operations and enhance overall performance.

In this key position, you’ll work closely with cross-functional teams to explore emerging automation technologies. You will develop and rapidly implement short and mid-term Robotic Process Automation (RPA) and Power Platform solutions and proto-types, and continuously seek opportunities to integrate automation into processes within the Engineering department. Your expertise in automation and ability to rapidly deliver solutions will be essential to make a step change in business efficiency and foster a culture of innovation across our Engineering operation.

What you’ll do:

• Conduct in-depth analysis and research within automation.
• Develop and implement solutions to automate processes and enhance efficiency.
• Collaborate with cross-functional teams to integrate specialised knowledge into Engineering operations.
• Share best practices and provide guidance to other team members.
• Establish metrics and KPIs to control and evaluate the success of improvement initiatives.

What you’ll bring to British Airways:

• Proficiency in tools and technologies related to robotic process automation, particularly UIPath.
• Expert in the Microsoft Power Platform, especially: Power Automate, and Power Apps.
• Ability to identify RPA opportunities through Process Mapping
• Implements RPA solutions using skills in change management
• Strong analytical and research skills.
• Excellent communication skills for conveying complex information.
• Ability to work independently and as part of a team.
• Good listener, quickly builds trust with business users.
• Proven ability to implement innovative RPA solutions that result in tangible business benefits.
• Strong analytical skills with the ability to derive actionable insight from data extraction, manipulation, and analysis.
• Expert in RPA
• Analytical thinking
• Attention to detail
• Collaboration skills
• Problem-solving ability
• Continuous learning mindset
• Continuous Improvement mindset

Your experience:

• Bachelor's degree in a relevant field (e.g., Engineering, Computer Science, Data Analytics, etc.).
• Previous experience in the design and deployment of RPA solutions that deliver significant business benefits.
• Experience in deploying and managing cloud-based RPA solutions.
• Additional certifications or training in RPA technologies and methodologies is a plus.

What we offer:

As an airline, we never want to stand still. The same goes for our people. 

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise. That way, you’ll attain the highest levels of professional achievement as we continue to invest in new technology, equipment, and aircraft.

Training modules are offered through self-study courses, or structured learning programmes, and delivered at our state-of-the-art Learning Academy at London Heathrow.

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse, and you’ll be part of projects you won’t find anywhere else. That’s what keeps our exceptional colleagues inspired to do their best work. We also offer fantastic rewards, including great staff travel benefits.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.