GSE Strategy & Implementation Manager

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: GSE Strategy & Implementation Manager

This role offers a chance to be at the core of British Airways' operations, leading the strategic direction for the Ground Service Equipment (GSE) fleet at Heathrow, one of the busiest airports in the world. As a mid-senior level role, you’ll collaborate closely with operational leaders, finance teams, procurement, and suppliers to ensure that GSE strategies align with business objectives and operational efficiency.

What you’ll do:

In this pivotal role, you will be reporting to the Head of Critical Services. Working closely with other senior leaders to manage the capital investment plans for Ground Service Equipment (GSE) at British Airways hub, Heathrow. With a substantial cost base exceeding £30m annually, you will be responsible for ensuring that GSE replacements and upgrades are delivered on time, within budget, and meet the operational needs of the airline. Your work will directly contribute to the safe, efficient, and punctual delivery of over 330 daily departures at Heathrow.

What you’ll bring to British Airways:

• Extensive stakeholder Management Experience
• Strategic thinker
• Understanding of procurement and contractual processes
• Ability to drive transformation change
• Experience in complex negotiations
• Ability to influence at all levels

Desirable: 

• Proven background in operational management and procurement 
• Influencing at all levels
• Understanding of airline regulatory environment and restrictions
• Working knowledge of airline planning and operations, including Ground Service Equipment

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.