Duty Engineer

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Duty Engineer

The  Duty Engineer is responsible for preparing, coordinating and monitoring aircraft production at a shift level. The successful candidate will be based in the area production office and they will work with other Duty Engineers to allocate work to the shift team, monitor progress, and plan ahead for the following team coming on duty.

This is an excellent opportunity to join the Engineering Base Maintenance team at Heathrow and support the exceptional delivery of aircraft to our customers.

What you’ll do:

• Deliver the operation to defined production targets ensuring adherence to the maintenance plan and aircraft compliance.
• Provide effective leadership of maintenance colleagues, setting and managing clear expectations to deliver the operation on the day.
• Allocate tasks as required by the maintenance plan.
• Provide support as first point of contact for operational colleagues and give technical feedback and escalation as appropriate to Satellite, Technical specialists, and Planning.
• Support incident and accident management company procedures.
• Champion high quality standards, monitor trends, and coordinate continuous improvement order to define and implement permanent solutions.
• To ensure communication of aircraft in work status, and coordinate requirements between Planning and Production departments.
• Capture and analyse data, ensuring performance targets are achieved against operational measures.
• Engage with and manage internal and external key stakeholders and customer relationships • Support the development of a high-performance team and culture, in line with the company Hallmarks.

What you’ll bring to British Airways:

• Stakeholder Management
• Analysis and interpretation of data
• Leading or implementing process improvement.
• Delivering to customer and business requirements
• Influencing and communicating
• Strong interpersonal and collaborative skills
• Ability to progress complex aircraft maintenance tasks and inputs.
• Desirable knowledge of working in an Engineering satellite.
• Calm and professional when working in an operational environment.
• Able to maintain a balance of quality, safety, delivery, and cost to support the integrity of the operation.
• Ability to prioritise and allocate tasks to the appropriate resource.
• Strong IT Literacy

Your experience:

• Aircraft maintenance A licence, or Engineering degree, or recognised aircraft apprenticeship with demonstrable experience of working in an aircraft maintenance environment.
• Desirable to hold an Authorisation on relevant Aircraft Types • Valid full UK driving licence (or equivalent) (desirable)
• Ability to hold an airport restricted zone access (essential for Terminal based role)
• Ability to hold an airside driving licence (desirable)
• Demonstrable knowledge of Part 145 maintenance at supervisory level
• Desirable knowledge of working in an Engineering Satellite
• Strong working level of SAP transactions
• Good knowledge of safety and quality management systems

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.