A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The Role: Data Scientist – Ops Excellence
Join our dynamic Operations team at British Airways as a Data Scientist – Ops Excellence, where you will play a key role in leveraging data-driven models and analytics to enhance operational decision-making. This is an exciting opportunity to work at the heart of a fast-paced environment, developing innovative solutions that drive efficiency and performance.
What You’ll Do:
- Develop and implement quantitative models and data products to tackle key business challenges.
- Apply predictive (ML, AI) and prescriptive analytics at scale to support digital tools in a production environment.
- Create new metrics, reports, and dashboards that leverage historical, live, and predictive data.
- Extract and integrate data from multiple sources to generate actionable insights for digital tools.
- Become a subject matter expert on data integrity and pipelines, ensuring accuracy and reliability.
- Collaborate closely with cross-functional teams to understand complex business processes and develop digital tools to support them.
- Identify and structure ill-defined business problems, shaping analytical projects to address key priorities.
- Manage a portfolio of projects within an agile product team, focusing on delivering value quickly.
- Clearly communicate technical insights to both technical and non-technical stakeholders.
- Influence decision-makers with data-driven recommendations that impact BA’s operational strategy.
- Stay at the forefront of data science advancements, continuously improving methodologies and technologies.
What You’ll Bring to British Airways:
- A numerate and analytical mindset with a strong passion for data-driven problem-solving.
- Proactive approach with a can-do attitude and the ability to adapt in a fast-moving environment.
- Strong collaboration and communication skills, with an ability to influence diverse stakeholders.
- Self-motivated, action-oriented, and comfortable making data-backed decisions.
- Ability to stay resilient under pressure, demonstrating flexibility in dynamic situations.
Your Experience:
- Strong Python skills (required) and experience with other programming languages (preferred).
- Proficiency in SQL, including the ability to write well-structured queries and prototype new metrics.
- Advanced analytical capabilities, with expertise in data science, machine learning, and operational research techniques.
- Experience developing and deploying models in a production environment.
- A numerate degree with a strong focus on data science, analytics, or operational research, or equivalent professional experience.
Ready to take off with British Airways?
If you’re passionate about leveraging data science to drive operational excellence, we’d love to hear from you. Apply now and be part of our journey!
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
