Commercial Data and Reporting Manager

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Commercial Data and Reporting Manager

Toleadthe delivery of high-quality data, metrics and self-service reporting to ensure the Commercial department can achieve optimal performance.  Lead a team to develop and consistently deliver highly usable data and reporting products working alongside delivery partners in the wider airline.  Ensuring prioritisation and governance of developments across Commercial.

What you’ll do:

• Lead the development of the data, metrics and self-service reporting required to ensure Commercial can deliver and improve performance.
• Coordinate and manage a team of data and reporting analysts and virtual cross-functional teams for Data and Reporting Product delivery and improvement.
• Build a flexible delivery organisation that can expand with product requirements.
• Work with IT and Data teams to productionise reporting and data requirements and changes.
• Define and deliver a data and self-serve reporting strategy for Commercial including technology selection, defining standards and accessibility.
• Deliver timely and sustainable automated reporting and metrics with efficient productionised code.
• Lead the governance and prioritisation of cross-commercial data products and self-serve reporting.
• Ensure the definition and ongoing quality of cross-commercial data and metrics, and the automated production and high-usability by commercial teams.
• Drive cross department governance, delivery of best practise and usage of common data.

What you’ll bring to British Airways:

• Strong understanding of how to structure data for efficient use, manipulate data and build sustainable data processes.
• Strong commercial awareness, analytical skills and ability to present concise and meaningful data to deliver commercial insight.
• Proactive & delivery focused with track record of anticipating requirements and ability to lead across areas to deliver results.

Your experience:

• Strong practical experience in developing analytical code (e.g. SQL/Python) and producing reporting solutions

Experience in:

• Leading change in data availability/quality for a business
• Presenting data accurately with a high standards of presentation skills
• Leading a team to prioritise and deliver data and reporting solutions
• Driving change within a Commercial role

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.