Access Advisory Panel Member

Location: British Airways, Waterside, Speedbird Way Harmondsworth, Middlesex, UB7 0GB. 

Please note: This is not a full-time role. It involves attendance at regular panel meetings, with the first meeting scheduled for autumn this year, there may also be additional involvement throughout the year, based on business needs. 

Are you passionate about making travel accessible to everyone? We’re looking for people with lived experience to expand our Access Advisory Panel and help shape the future of accessible travel for British Airways. 

About the Panel
 At British Airways we celebrate originality in everything we do. That’s the spirit we’re built on. It’s what keeps us moving forward. 

Our Access Advisory Panel is a key part of our commitment to ensure every one of our unique customers can enjoy equitable and inclusive travel experiences. As a member of the Access Advisory Panel your voice will help shape our products and services to ensure inclusion and accessibility are always at the forefront, from IT solutions to ground services, and onboard experiences. 

Guided by the principle “Nothing about us, without us,” our panel includes individuals with a wide range of access needs and disabilities, visible and non-visible, to create a travel experience that is welcoming, inclusive, and enjoyable for everyone. 

Your Role: Access Advisory Panel 

As a panel member, you will:

• Attend quarterly meetings with the Access Advisory Panel with potential additonal involvement throughout the year, based on business needs.
• Provide feedback on new initiatives, products, and services.
• Share your lived experience to help us identify barriers and opportunities for improvement.
• Collaborate with other panel members and our team to champion inclusion and accessibility.
• Help ensure British Airways is a leader in providing equitable travel experiences for all.

Who We’re Looking For

• At British Airways we believe every customer is an original and we want our panel to best reflect and represent the diverse perspectives of our customers. 
• We warmly welcome applications from individuals with visible and non-visible disabilities, who bring lived experience to the role.
• We encourage applications from individuals of all socio-economic backgrounds, genders, abilities and from global ethnic majority communities.

What You’ll Bring

Essential Criteria:

• A right to live and work in the UK.
• Lived experience of visible and/or non-visible disabilities, as a person with accessibility needs or a carer.
• A strong commitment and passion for improving accessibility and inclusion in aviation.
• Willingness to openly share personal experiences and insights.
• Ability to provide constructive feedback on products, services, and initiatives.
• Strong communication and collaboration skills to engage in meaningful discussions.
• Enthusiasm for working alongside diverse individuals to drive positive change.
• Understanding of broader accessibility challenges within the aviation industry.
• Recent air travel experience, preferably within the last 18 months.

Desirable Criteria:

• Experience of using British Airways or other airline services.
• Familiarity with assistive technologies, accessibility tools, or support services.

What We Offer

• Work with the nation’s flag carrier to transform the way we fly the skies and re-imagine the way we connect Britain with the world and the world with Britain.
• A platform to make a real impact on the future of air travel.
• Opportunities to collaborate with like-minded individuals and industry experts.
• This is a paid opportunity, offered at a daily or pro-rated rate based on the work completed. Travel expenses and accommodation for attending meetings will also be covered, if required

How to apply

Please send an email answering the below questions to accessibility.recruitment@ba.com or by post to Customer Accessibility (Europe 1B), British Airways, Waterside, PO Box 365, Speed Bird Way, Harmondsworth, UB7 0GB. 

1. Do you have right to live and work in the UK?
2. Do you have lived experience of a visible/non-visible disabilities or access needs?
3. Please briefly outline air travel routes/flights you have taken in the last 18 months.
4. Share why you think you would be a great addition to our Access Advisory Panel, in up to 300 words.

If you’re interested in joining our Access Advisory Panel, please submit your interest by 7th May 2025, we may close the recruitment early if we receive a high volume of applications. 

We encourage applications from individuals of all backgrounds, experiences, and abilities. If you have any specific access requirements for the application/interview process or panel participation, please let us know. 

Together, let’s make travel accessible for everyone.