BA Euroflyer - Airport Duty Manager

This is your chance to become part of the newest airline within the British Airways family. 

BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe’s most popular destinations from London’s Gatwick Airport. 

It’s an exciting and fast-paced life when you’re working in one of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Euroflyer is yours to make.

This is an airline where you’ll be able to create a real impact, right from the moment you join us.

This role:

The Airport Duty Manager is responsible for actively driving the daily operations and ensure the highest level of customer service and punctuality for LGW. Reporting to the Airport Manager the role is also responsible for conducting daily operational checks, inspections and complete operational check lists as directed by the line manager. The role is also expected to lead the operations at time of disruption in coordination with internal and external stakeholders. 

The role will require to be present at the airport during the operational hours and days, including weekends and early/late shifts if required by the business.

Each Duty Manager will also act as lead for Operational Performance, Safety & Compliance or Customer Experience on a rotational basis and as directed by the line manager.

Experience and Abilities:

• Able to influence and coordinate internal and external stakeholders to ensure business needs are met
• Able to quickly build effective relationships at all levels and across a broad mix of cultures
• Able to motivate others to deliver business targets

What we’ll offer you:

• Discounted staff travel (non-contractual and discretionary) from the first day you join us
• Southern Rail ticket discount
• BA Euroflyer Wellbeing programme
• Access to our Perks at Work programme, which offers discounts on high street brands, travel, electronics, childcare, and much more
• Technology scheme, Cycle to Work and Electric car scheme
• Discretionary bonus

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.