Shift Manager

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Shift Manager

As a Shift Manager you will be responsible for leading and developing a large team of colleagues to deliver safety dependable and high-quality major maintenance and cabin modifications. You will bring your passion and drive in this people focused Shift Manager role to grow fantastic teams who are truly talented.  Through your strong and inspiring leadership, you will focus on delivering exceptional levels of customer service and employee engagement.

What you’ll do:

• Leading a large team and leading through others to ensure the effective use of our resource. You will work collaboratively with planning, compliance and the people team to ensure the quality, health and safety of our colleagues always whilst supporting the delivery of the key people priorities
• Strategic long-term resource and skills management with a focus on coaching and development alongside business load and capacity
• Supporting the Production Manager and the wider shift manager team

What you’ll bring to British Airways:

Skills/Capabilities

• Leadership under pressure and ability to remain composed in a regulated and operational environment
• The ability to think and act both strategically and tactically to support the operation
• Agility and the ability to lead conceptually across the business whilst taking your teams with you
• Strong communication skills with an ability to engage with and influence at all levels
• Collaboration across the wider business to achieve shared goals and delivery of the aircrafts

Your experience:

• Proven track record in leading teams, delivering through others and people management experience.
• Leadership and management abilities for inspiring teams towards success.
• Strategic thinking and problem-solving skills for driving innovation and adaptability.
• Financial acumen for optimising efficiency and profitability.
• Continuous learning and profession development for nurturing growth mindsets.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

A pension scheme with potential contributions (individual and company) of up to 16.5%.

Free parking at work and free parking at London Heathrow airport whilst on holiday for up to two weeks at a time and discounts on car hire, hotels, leisure activities, entertainment, and many more

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

Sponsorship

At present, British Airways Maintenance Cardiff is not offering sponsorship for this role; however, this matter is under review for potential consideration later this year.

Apply Via ba.careers.com