Looking for a challenge in one of the world’s largest airfreight logistics organisations?
At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.
As the logistics and cargo brand of International Airlines Group, you’ll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.
As well as helping to keep the world’s economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.
The role:
Operation Training Delivery Partner
As an Operations Training Delivery Partner, you will be part of a global team responsible for all learning and development needs for your aligned business area which include the design and delivery of business area specific training together with maintaining the Quality Assurance and Continual Assessment of the training. Successful candidates will be solution focused, have a creative, hands-on-approach and a strong knowledge of our business.
What you’ll do:
- Deliver engaging and interactive training to colleagues in accordance with the IAG Cargo core mandatory syllabus and the industry regulators, mandatory, regulatory and legislative curriculum to ensure compliance.
- Utilise a variety of instructional techniques and delivery methods to accommodate diverse and inclusive learning styles.
- Collaborate with internal/external stakeholders, regulatory bodies and Subject Matter Experts to ensure training content is accurate, accessible, up-to-date and aligned with appropriate governing legislation.
- Manage and interpret learning data for business areas, through our learning management system.
- Proactively support the business in managing training compliance through regular communication.
- Ensure all training records and certifications are maintained in line with regulatory specifications and internal requirements.
- Coach, support, advise and implement in all aspects of the projects cycle.
- Review and develop existing training interventions with a continuous improvement mindset them to make them effective and innovative, documenting changes in line with change control documentation.
- Support in the Mentoring and Coaching of others to ensure the highest level of standards and consistency are achieved throughout the group.
- Role model the company values and celebrate success within the team.
- Communicate achievements and develop a proactive and motivating mindset within the teams through regular performance discussions.
- Manage relationships with internal and external suppliers on all aspects of learning and development. This includes the regular assessment of training providers and costs effective alternative solutions, coordination of training, delivery, attendance, certifications, and reporting.
- This role will include occasional global business travel.
What you’ll bring to IAG Cargo:
- Knowledge and understanding of various training methods and approaches
- Ability to communicate clearly, assertively and with ease to a wide and varied audience from functional to senior roles.
- Strong planning & organisational skills
- Excellent analytical skills, creative and pro-active problem solving
- Ability to build relationships and use influencing skills
- Ability to work as part of a team, especially within a fast-moving, changeable environment.
Your experience:
- Previous experience in an operational training role
- Identifying and defining training needs at an operational or functional level
- Designing training programmes
- Delivering face to face and virtual learning
- Evaluating training interventions
QUALIFICATIONS (DESIRED)
- External accreditation in training facilitation or equivalent.
- Civil Aviation Authority (CAA) issued licence, where required.
- Educated to degree or similar level.
- Recognised Coaching qualification.
- Digital learning experience- design and delivery.
- Quality Assurance qualification.
What we offer:
Wherever you work within IAG Cargo, you’ll play a part in connecting people and countries and join a diverse and inclusive business that’s making a difference to the future of aviation.
Colleagues working for IAG Cargo:
- Benefit from attractive and competitive rewards aligned to the local market and role.
- From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
- Work with diverse colleagues in a business that truly values inclusion and diversity.
- Are valued for their ideas and opinions.
- Benefit from opportunities for development and progression.
- Are able to support communities across the world, and close to home.
- Work in an environment in which safety and wellbeing are paramount.
Equity, Diversity and Inclusion
Our recruitment procedures positively support our equity, diversity, and inclusion agenda.
All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.
Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.
To apply for the position of Operations Training Delivery Partner, please use the ‘apply now’ function.
