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Job Details




Manchester, England

Career Area

Work Experience



Job Description

Work experience placement – Manchester

Location: UK – Manchester

Placement dates: 5 day placement during the Summer Term 2020 (April-July 2020)

Closing Date: Wednesday 11th December 2019

The British Airways Work Experience Programme showcases areas of the business that are of interest to students looking to pursue a career within the airline industry. Our programme has recently been accredited with the Gold National Standard by Fair Train for offering quality 5 day placements. Many students see this opportunity as the start of their British Airways journey often coming back to apply for permanent positions or to join one of our apprenticeship schemes.

At BA, our customer’s experience begins long before they enter the airport and often after they return. Our Contact Centres are a vital part in delivering exceptional service. We look after members of our Executive Club, our most loyal customers, taking inbound calls, answering queries and changing customer bookings.

During this placement you will shadow a variety of departments including Fares, Group Sales and the Executive Club, and insights into how we deliver outstanding service to our customers.

We have opportunities in the below teams:

  • Manchester Contact Centre

Please check the job description attachment for applicant requirements.

Who can apply

The British Airways Work Experience Programme is aimed at full time students in the Manchester community either at school or college (not university).

To apply, you must:

  • Have a valid passport
  • Be in Year 10 or above
  • Be in full time education in school or college (not university)
  • Attend a school or college based in one our local community OR have a relative that works for British Airways.

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