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Job Details

Reference

4912

Location

Heathrow, England

Career Area

Cargo & Ground Operations

Salary

Competitive

Job Description

Looking for a challenge in one of the world’s largest airfreight logistics organisation and a FTSE 100 company?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling as we build and shape a new logistics company. We believe in a world that is always moving, with values that underpin our business. By always delivering, always improving, always listening and always working with integrity, we are creating an inclusive business that works for its customers and its colleagues around the globe.

The Operations Manager has full ownership of the designated department operations on a shift by shift basis. The role is responsible for monitoring the operational performance of the business whilst communicating effectively to the Department Manager, Cargo Duty Manager, Team Leaders and other departments when required.  This role involves coaching and performance management for their Team Leaders to drive operational performance with a focus on productivity and customer service. The Operations Manager is also responsible for providing the correct tools to allow the area to deliver defined and agreed standards and performance measures to support the growth of the business.

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