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Heathrow, England

Career Area




Job Description

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else

We have multiple customer channels and propositions, and an ever-evolving set of digital platforms underpinning our commercial activities.

As we look to modernise our commercial offering, platforms and channels to enable effective airline retailing, we seek innovators who have the courage and imagination to disrupt and change the future of the industry.

Our motivations have the customer at the heart of everything that we do.We know we need to reach new frontiers; our people will be instrumental in pioneering that change.

Joining us now means becoming a key part of BA recovery, bringing challenges and exciting opportunities to develop and grow as we strive to build back better.

We’re investing in building an outstanding programme team and are looking for a motivated Senior Commercial Analytics and Data Science Consultant to join us.

You will be responsible for the design and delivery of analytics and insight to drive the direction and strategy of this major programme along with responsibility for the programme value case and measurement framework.

What you’ll do

  • Evaluate BA's commercial products, pricing (with the Pricing team) and digital experience to drive the design and success of the programme
  • Deliver measurement to track the effectiveness of the programme as it moves to delivery
  • Become an influential member in the analytics strategy for the future of the programme and beyond
  • Become an expert on data and business processes within the Commercial and Customer areas. Understand the data lineage and ensuring the use of the data is appropriate and has integrity
  • Identify and explore opportunities to use new data to solve problems and work with the Data team to make this more widely available
  • Clearly communicate insight through presentations, workshops and conversations with key members of the programme team and senior stakeholders

What we are looking for

  • A proactive, analytically creative and collaborative individual
  • Advanced analytical skills including the ability to apply a range of analytics, visualisation and data science techniques to solve business problems
  • Experience working on value demonstration of initiatives for business case submission
  • Experience of managing a portfolio of large projects/work requests successfully from start to finish and delivers in a timely manner

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities


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