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Project Manager


Reference 9235 Closing date 31/3/2024 Brand IAG Cargo Career area Ground Operations & Cargo Contract type Permanent Full Time Location IAG Cargo, London Download job description

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A career without limits

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.

As the logistics and cargo brand of International Airlines Group, you’ll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.

As well as helping to keep the world’s economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.

The role:

Project Manager

Reporting directly to the Portfolio Manager, the Project Manager take’s full accountability for the successful delivery of all technology solution deliverables within business projects to pre-agreed time, cost and quality criteria

You will be accountable for the successful mobilisation, delivery and handover of all technology solutions using both waterfall and agile methodologies. This includes managing both internal and external resources, managing all IT spend within the project and ensuring the solution supports the business in realising the associated benefits of the project

What you’ll do:


  • Build, develop and maintain sustainable respectful stakeholder relationships.
  • Inspire outcome-based decision making.
  • Lead performance reviews with key stakeholder groups


Member/Invitee of the following boards:

  • Project Delivery Board
  • Steer Co’s
  • Triage Meetings
  • Financial Approval Boards
  • Portfolio Review Board
  • Ensure full adherence to all governance, standards, and processes across the IAG Cargo organisation.
  • Conduct internal functional technology satisfaction surveys and drive continual improvement across the team.
  • Proactively contribute to continual improvement across IAG Cargo, specifically in relation to the Operating Model and ways of working


  • Act as the single point of contact for all technology resources and deliverables with the wider project team.
  • Accountable for the successfully delivery of all IT solutions deliverables from design through develop, test, deployment, and handover to support.
  • Ensures solution delivery is executed in accordance with standards including using both waterfall and agile methodologies.
  • Ensure the creation and maintenance of the Solution Delivery plan to monitor and track progress.
  • Create and manage the project finances relating to all IT spend including creating the forecast, approving spend against the budget, and tracking actuals to ensure the project is delivered to agreed budget.
  • Ensure the successful launch of projects through the start-up and initiation phases.
  • Ensures Solution Delivery scope is agreed and meets business requirements and ensures.
  • Ensure the quality of all technology solutions liaising with Solution Assurance teams and managing the resolution of defects during the project lifecycle.
  • Accountable for the successful deployment of all technology changes into the live environment, managing any post go live issues.
  • Accountable for the successful transition of the project into support, ensuring all service acceptance criteria has been met.
  • Coordinate IT internal resources and third parties/vendors for the flawless execution of multiple projects.
  • Manage third party statements of work and associated finances to ensure seamless delivery of third-party deliverables.
  • Measure performance using appropriate project management tools and techniques.
  • Present timely and accurate project progress and results to both business and wider portfolio stakeholders.
  • Perform risk management to minimize potential risks and avoid impacts to time, cost and quality metrics.
  • Manage changes to the scope, timescales, and costs using change management standards.

What you’ll bring to IAG Cargo:

  • Ability to execute projects in multiple different methodologies including Agile, Scrum, Waterfall and operating in a product orientated organisation.
  • Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation.
  • Ability to assign and track tasks to teams, and individuals, to achieve sign off for all solution deliverables to defined quality metrics.
  • Strong financial management.
  • Ability to prioritise across multiple teams, based on project requirements.
  • Demonstrates and applies a deep understanding of third-party supplier management principles.
  • Strong ability to work under pressure in a changing environment.
  • Strong risk management skills.
  • Displays confidence and resilience, plus an energy to deliver results.
  • Strong written and verbal communication skills with ability to explain complex IT/technology solutions in a coherent manner.
  • Workshop leadership and facilitation.
  • Ability to prioritise, based on limited or ambiguous information.

Your experience:

Essential Experience:

  • 5+ years in a senior business/client partnering/relationship role.
  • Proven and demonstrable track record of successfully managing and leading projects in a large multinational environment
  • Demonstrable hands-on experience of using project, programme and portfolio management tools (e.g., MS Project, Portfolio for Jira, SAP PPM, MS PPM, HP PPM, Primavera).
  • Proven track record of using project and portfolio management and/or Agile methodologies (e.g., PRINCE2, MSP, SAFe).
  • Demonstrable experience of managing risks, assumptions, issues and dependencies of projects in a portfolio environment

Desirable Experience:

  • Experience working in the Logistics, Freight, Courier industry.
  • Experience of major technology and business change programs

What we offer:

Wherever you work within IAG Cargo, you’ll play a part in connecting people and countries and join a diverse and inclusive business that’s making a difference to the future of aviation.

Colleagues working for IAG Cargo:

  • Benefit from attractive and competitive rewards aligned to the local market and role.
  • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
  • Work with diverse colleagues in a business that truly values inclusion and diversity.
  • Are valued for their ideas and opinions.
  • Benefit from opportunities for development and progression.
  • Are able to support communities across the world, and close to home.
  • Work in an environment in which safety and wellbeing are paramount.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.

To apply for the position of Project Manager, please use the ‘apply now’ function.


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