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Digital, Tech & Data

Location Waterside, British Airways Head Office, London

British Airways never stops moving forward. We thrive on change and are constantly evolving to make sure we lead the way in a rapidly changing world. Our next mission is to become the world’s most trusted data-driven digital airline - a transformation that’s being led by our Digital, Tech & Data teams.

This is your chance to work on innovative projects that will disrupt the airline industry - maybe even years before they become visible to our colleagues and customers.


Reference 9293 Closing date 21/4/2024 Brand British Airways Career area Head Office Business area Digital, Technology & Data Location Waterside, British Airways Head Office, London

Job Description

Privacy Executive/Analyst

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.

If you’re made of the same qualities as us, you could soon be involved in the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

This is an excellent opportunity for a Privacy Executive/Analyst to join the Data Privacy team within the Legal department. This is a varied and exciting role, assisting the team in the delivery of its privacy programme requirements at British Airways.

The purpose of the Privacy Executive/Analyst role is to fulfil a variety of specialist legislative requests and to assist in the delivery of its privacy programme. Working together with internal and external partners, the role holder will apply their judgment to ensure accountabilities are delivered in an efficient manner that enables BA to meet its regulatory obligations.

This Privacy Executive/Analyst position requires a strong communicator who is proactive, flexible, resilient and has an organised approach in providing a variety of specialist duties. This is an exciting opportunity for the right candidate who will be an important part of the Data Privacy team at British Airways. Working together with both internal and external partners, applying judgment in ensuring accountabilities are delivered enabling BA to meet its regulatory obligations in the Privacy field will be an important part of this role.

What you’ll be doing

As a Privacy Executive/Analyst, you will:

  • Be accountable for applying sound judgement to process Data Subject Access Requests of varying complexity including; interrogating multiple system inputs to identify content, using knowledge and understanding of Data Protection regulations to compile an appropriate disclosure bundle and respond to individuals in line with established parameters and within the legal time frame.
  • Assist the Data Protection Officer with ICO regulatory complaints through the retrieval of data and producing evidence for official responses.
  • Interrogate systems to produce management information on team activity enable the regular monitoring of compliance with obligations.
  • Provide support to the Data Protection team with the use of privacy software tooling and the delivery of training and awareness activities this includes monitoring reports and identifying areas of non-compliance.
  • Monitor team communication channels and ensure that correspondence is acknowledged and responded to in a timely manner.
  • Monitor and maintain templates and web-forms as a ‘super-user’ of the appropriate reporting systems in use at the time.
  • Be responsible for maintaining the content of the departmental intranet pages as required in collaboration with all departmental colleagues.

What you’ll need

  • Flexibility and agility, always ready to adapt to meet challenges of a dynamic organisation
  • To be prepared to effectively prioritise our activities to manage risk.
  • The ability to work with ambiguity
  • Ability to use the power of relationships
  • Experience utilising IT systems
  • Proactive and able to use initiative
  • Effective decision making
  • Strong organisational and planning skills
  • Attention to detail and ability to maintain confidentiality
  • Ability to work to tight or varying deadlines or flexibility
  • Ability to work in a complex environment which is evolving through new systems and process

Qualifications / experience

  • Experience of working together across the organisation in a regulated environment
  • Experience of aligning with Data Protection regulations/requirements in the UK
  • Awareness and experience of data protection legislation around the world (desirable)
  • Awareness of compliance or assurance methodologies (desirable)

If you have attention to detail, the drive and passion to make a real difference to the Data Privacy team, we want to hear from you.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, sexual orientation, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an extensive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.


Success Profile

It takes something special to work for our airline. Here are some of the qualities we look for in our Cabin Crew.

  • Collaborative
  • Analytical
  • Proactive
  • Curious
  • Ambitious
  • Strategic
Why british airways

Why British Airways?

At British Airways, we don’t just care about our customers, we care about each other too. That means empowering our exceptional colleagues to push original ideas forward and making them feel truly valued for who they are and what they contribute. We trust our people to help us achieve our mission, celebrating each other’s successes and inspiring one another – particularly when things are a little bit harder than normal. We also believe in investing in our talent. That why we offer colleagues a range of tailored learning opportunities, helping you to manage your own career path in a way that feels right for you.

Career Path

  • Career progression Clear career paths and promotion requirements are shared transparently.
  • Development support Dedicated People Manager focused solely on your development and career.
  • Learning Access to DataCamp and other online courses to unlock your technical prowess.
  • Qualifications Technical accreditations and certifications to validate your skills.
    Training External training and conferences to network, collaborate and learn.
  • Talent programme Our Top Talent programme recognises and further strengthens our top performers.
    Leadership training Our Better Leader programme is designed to help progress your career.
  • Internal mobility Opportunities to move across product teams and experience new content.
Dirk J.

We’re creating new products that will define the next generation of airline operations and retail experiences, including the products and experiences we offer, how we manage our aircraft and crew, and how we use advanced analytics to enhance the way we interact with our customers. Here at British Airways, we thrive on change, operate on trust, and commit to our people. Join us as we transform the way we fly the skies together

Dirk J.

Chief Digital & Transformation Officer

Rewards & Benefits

Staff travel

Staff travel

You’ll get access to discounted ‘Hotline’ tickets for yourself, friends, and family, along with unlimited standby and premium standby fares for you and your nominees.



We offer a market-leading defined contribution (DC) pension. Enrolled at 2% employee contributions, with an option to increase, and up to 7% employer contributions depending on your role.

Flexible benefits

Flexible benefits

Choose from benefits including critical illness cover, childcare vouchers, cycle to work, additional life insurance cover, private medical insurance, dental plan, and healthcare cash plan.

Electric car scheme

Electric car scheme

Colleagues can access a brand new, fully maintained and insured electric car for a fixed monthly amount. Available through salary sacrifice offering tax and NI savings. You’ll be eligible for this benefit after 12 months.



We’ll pay the cost of an annual membership upfront, which will then be deducted from your pay over 12 months. Colleagues on a permanent contract will be eligible for this benefit after three months.

Heathrow Express

Heathrow Express

Whether you are commuting to Heathrow or heading off on holiday, you’ll be entitled to buy Express Saver tickets with a 75% discount.

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