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Domain Architect


Reference 9715 Closing date 11/7/2024 Brand IAG Cargo Career area Ground Operations & Cargo Contract type Permanent Full Time Location IAG Cargo, London Download job description

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Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.

As the logistics and cargo brand of International Airlines Group, you’ll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.

As well as helping to keep the world’s economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.

The role:

Domain Architect

Reporting directly to the Head of Enterprise Architecture, the Domain Architect role plays a crucial part within IAG Cargo ensuring all solutions within their domain are both technically robust and provide the best fit for the business.

They will offer technical guidance for continuous improvement in vital business solutions. Collaborating with the business, the role entails overseeing Solution Architecture within the scheme domain utilizing our strategic partners, to successfully deliver new technology solutions.

In collaboration with the Chief Architect and the Enterprise Architecture team, the Domain Architect ensures that all solutions within their domain are not only technically sound but also align seamlessly with the business requirements.


  • Build, develop and maintain sustainable respectful stakeholder relationships.
  • Inspire outcome-based decision making.
  • Lead performance reviews with key stakeholder groups


  • Ensure full adherence to all governance, standards, and processes across the IAG Cargo organisation.
  • Conduct internal functional technology satisfaction surveys and drive continual improvement across the team.
  • Proactively contribute to continual improvement across IAG Cargo, specifically in relation to the Operating Model and ways of working

What you’ll do:

  • Ownership and accountability for the delivery and ongoing viability of the of the various technical solutions deployed across the domain.
  • Maintains a view of technical solutions within a specialist business domain, ensuring technical integrity and alignment with business requirements and the ongoing support of applications in line with obsolescence and security requirements.
  • Support the business in understanding and interpreting the capabilities within a specific domain, ensuring design is consistent with the architecture and meets both functional and non-functional requirements.
  • Provide expertise in driving forward technology solutions, ensuring alignment with the business and technical strategic vision and goals.
  • Defines solutions to complex business problems using a wide range of artefacts, methods and tools and uses expertise and knowledge within a specific business domain to drive the transformational change of applications.
  • Ensure best fit solutions that minimise customisation, through Solution design that integrates world-class applications.
  • Provide technical oversight and facilitate complex issues resolution arising during project delivery.
  • Working with strategic partners to ensure all projects within the domain have Solution Architecture activities executed to agreed architectural standards including provision of all required architectural artefacts and solution design documentation.
  • Build strategic supplier relationships where third-party work or packages involve significant architectural decisions. Evaluates and approves third-party deliverables on behalf of IAG Cargo Solution Delivery, addressing any deviations.
  • Ensure adherence to architectural principles, standards, best practice and roadmaps. Resolves or escalates potential non-compliance.
  • During the implementation phase, ensures any deviations from the agreed solution are managed with the project and reviewed with the Enterprise Architects to deliver a successful outcome.

What you’ll bring to IAG Cargo:

  • Effective senior stakeholder management, balancing and finding compromises between opposing views and opinions.
  • Business partnering, working as a valued partner with senior stakeholders across a diverse operation, delivering a value-added service to business customers.
  • Extracting requirements from business stakeholders and documenting them in a succinct manner.
  • Ability to recognise priorities and guide others towards the accomplishment of strategic business goals and objectives.
  • Embracing and managing both business and IT change as necessary to help shape future direction.
  • Innovation - transforming industry trends into practical, cost-effective solutions.
  • Identifies and contributes to the continual improvement of analysis capability across the organisation.
  • Strong ability to work under pressure in a changing environment.
  • Strong risk management skills
  • Displays confidence and resilience, plus an energy to deliver results.
  • Strong written and verbal communication skills with ability to explain complex IT/technology solutions in a coherent manner.
  • Effective stakeholder management (internal and external) and building positive working relationships.
  • Confident working under own initiative, as well as part of a team.

Your experience:

Essential Experience:

  • 5+ years in an architecture role
  • Proficiency in operating within both Agile and Structured delivery environments.
  • Hands-on experience with Azure or AWS cloud platforms.
  • Previous track record serving as a Solutions Architect or Business Architect.

Desirable Experience:

  • Experience working in the Logistics, Freight, Courier industry.
  • Experience of major technology and business change programs

What we offer:

Wherever you work within IAG Cargo, you’ll play a part in connecting people and countries and join a diverse and inclusive business that’s making a difference to the future of aviation.

Colleagues working for IAG Cargo:

  • Benefit from attractive and competitive rewards aligned to the local market and role.
  • From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
  • Work with diverse colleagues in a business that truly values inclusion and diversity.
  • Are valued for their ideas and opinions.
  • Benefit from opportunities for development and progression.
  • Are able to support communities across the world, and close to home.
  • Work in an environment in which safety and wellbeing are paramount.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we’re able to remove any barriers that may present themselves.


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