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Job Details




Heathrow, England

Career Area

Brands and Customer



Job Description

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are.

If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

The role of the British Airways Catering System Provisioning Executive will be to co-ordinate the administration of core functionality within the nominated British Airways catering management system (AirVision). To administer the meal ordering process and wastage in all stations through nominated catering management systems. To ensure the completeness of core workflow activities and the administration of system data, to provide complete and accurate operational and financial records needed for the global operations network. To ensure completeness and compliance of data within the nominated catering management system. To ensure compliance with training requirements and where required, on train others in the use of the system(s). Working with catering suppliers, answer queries or resolve concerns about the use of the system.

To be successful in the role, we will need you to have:-

  • Previous training experience in design or delivery stage preferable.
  • Experience working with external suppliers.
  • An analytical mindset, with strong attention to detail.
  • Be comfortable working in complex system environment, handling complex specialist menu information.
  • Be a strong negotiator and able to work with others to leverage a desired outcome.
  • Be technology savvy, capable of learning new systems and procedures quickly.
  • Customer service mindset.
  • Cultural awareness.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

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