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Job Details




Heathrow, England

Career Area

Cargo & Ground Operations



Job Description

Cargo Handling Agent - Warehouse

Location: Heathrow
Full time – Permanent 
Salary: £20,764 + shift pay 

Shift pattern: You will work an average of a maximum of 5 days per week covering early, late and night shifts

No two hours are the same, let alone two days when you’re a Cargo Handling Agent for IAG Cargo. We handle an incredible variety of items from fresh veg to historic antiques, life-saving medicines to priceless works of art. This is hands-on work in a fast paced, buzzing environment. The team takes take pride in doing every job right for our customers.

What you’ll do as a Cargo Handling Agent – Warehouse

  • Receiving, inspecting and dispatching freight, completing documents and maintaining records.
  • Building and breaking freight using different equipment and devices. Doing everything you can to ensure nothing gets damaged.
  • Using your initiative to get results safely – there are some tricky logistical challenges sometimes.

What you need to join us

  • A good level of physical fitness (machinery takes care of heavier lifting).
  • A resilient approach and a knack for thinking constructively to find practical solutions.
  • The ability to work early, late or night shifts covering 24 hours a day, all year round.
  • Excellent communication skills and a good standard of written and spoken English.

Joining us

  • You will join on the pay, shift pattern, shift pay and contract terms and conditions of the Cargo Handling Agent role
  • You will need to be referenced for a airside pass 
  • You will need to undertake and pass a medical and security interview at Waterside before joining
  • You will take part in training before you join the role and will need to pass this training.

Please visit for more information about the role and to watch 'a day in the life video' 

Documentation required

Please make a note now of the following. The following documents MUST be upload in the supporting documents section of your application. You will need to load 4 documents from the list below, they will need to be loaded separate

To prove your right to work in the UK you need 1 of these only.

  • Passport- a colour copy of the photo page of any current and valid passport If you have a non-UK/EU passport you must have a valid visa giving you the right to work in the UK. Your passport must have unrestricted global travel rights
  • Biometric residence permit - UK issued only
  • Birth certificate together with a form of photo ID (e.g. a photo driving licence) – UK issued only


  • Proof of National Insurance Number -UK only, your payslip, your P60, on letters about tax, pension or benefits


To Verify your identity please upload any 2 of the following which must be at your current address:

  • Adoption Certificate
  • Benefit statement e.g Child benefit, Pension - Issued in the last 3 months
  • Cards carrying PASS accreditation logo - Must still be valid
  • Central of local government, government agency or local council document giving entitlement e.g from the department of Work and Pensions, the Employment Service, HMRC - Issued in the last 3 months
  • Council Tax statement - Issued in the last 12 months
  • Credit Card Statement - Issued in the last 3 months
  • Current photo driving licence - Licences must be valid for up to 12 months from the date applicant entered the UK
  • EU National ID Card
  • Letter from head teacher or college principal UK confirming dates of attendance - Must have left within the last 3 years
  • Letter of scholarship from future Employment provider - Valid only for applications residing outside of the UK at time of application – must still be valid
  • Marriage/ Civil partnership certificate
  • Mobile phone/ utility bill - Issued in the last 3 months
  • Mortgage statement - Issued in the last 12 months
  • P45 or P60 - Issued in the last 12 months

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