Cabin Crew
Heathrow, United Kingdom
Job Details
Reference
5287
Location
Heathrow, England
Career Area
Cabin Crew
Salary
Competitive
Job Description
BRITISH AIRWAYS CABIN CREW JOBS FOR EARLY 2023
As the world opens up, British Airways is offering an exciting opportunity to work with an incredible team of diverse individuals, in delivering the best of British customer service.
We encourage and welcome individuals from all walks of life to apply and help shape the future of the airline. Whether you’re a young person looking for a first step in your career, or an experienced crew member looking to return to the skies, or even looking for a new career challenge, everyone is welcome at British Airways.
Apply now to work with the only UK airline to offer long and short-haul flight routes across our network of global destinations. From Barbados to Berlin, British Airways cabin crew access more cities than any other airline.
Crew earn a basic salary of £16,000 with the ability to earn up to £28,000 a year with flying/duty pay and a tax-fee subsistence allowance, as well as generous company benefits, including Staff Travel benefits from day 1 of joining us.
Applications are now open, and assessments are currently taking place. You'll take to the skies from late summer 2022 onward.
Please note:
- This role is not eligible for sponsorship; we are unable to provide visa sponsorship.
- This role is eligible for the BA Colleague Referral scheme.
- Current British Airways Cabin Crew are not eligible to apply to this role.
Working in Heathrow
Take a look at the map to see what’s nearby. Train Stations & Bus Stops, Gyms, Restaurants and more.
Key Skills
What Key Skills are required for a successful career as Cabin Crew?
These actions that make others feel welcomed, valued, informed and listened to - the most important ways to create good relationships, build trust and keep our customers coming back even when things go wrong.
Passion for delivering exceptional customer service
Delivering exceptional service to every customer, on every flight and every day.
Hard working and resilient
The work is hard and the hours long, and some days are tough, really tough, but the rewards are many. No matter what, when you put on the uniform, you are red, white and blue, inside and out.
Open to change and innovation
The aviation industry is in the middle of a period of unprecedented change, with a raft of new technologies, multiple initiatives and new aircraft, our cabin crew drive much of the change and are always happy to embrace innovation.
Empathetic
Someone who instinctively understands the needs of the customer before they do, you will need to be a problem solver, a nurse, a nanny, a friendly ear, a travel guide and super human.
Salary, Bonuses & Benefits
Being part of our Heathrow Cabin Crew can be tough and tiring. You might spend birthdays, Christmases, Eid and Ramadan in the air. But there’s no life like this, and it’s rewarding in so many ways. We’ll make sure you’ll receive a competitive salary, the potential to earn bonuses and generous company benefits, for starters.
As a Heathrow Cabin Crew you will have the potential to earn, on average, a reward package of between £23,000 and £28,000 per annum. This comprises of a starting salary of £16,000 per annum, an hourly payment when you are flying, bonuses for achieving your performance targets and commission for Inflight Retail sales. Annual leave starting at 30 days per year rising to 34 days per year.
Please note: candidates in possession of a valid EASA Cabin Crew Attestation should apply via our Cabin Crew with attestation campaign. For further information about this, please visit the FAQ section of the Cabin Crew page on our careers site.
You will receive an hourly payment when you’re flying and on duty. A subsistence allowance when you fly and have the opportunity to earn a performance bonus, plus commission on inflight retail and Buy on Board sales.
- Paid annual leave starting at 30 days per year
- Preference bidding – allowing you to request periodic work schedules
- Investment in ongoing training and development
- Attractive travel concessions across our extensive network and other airlines*
- Unlimited discounted airfares for your friends and family
- Innovative leadership and management programmes
- Contributory company pension and flexible benefits
- Access to British Airways Health Services
- Life insurance
- Subsidised staff restaurants
- Dedicated secure car parking close to the terminals
- Designer uniform
- Discounts at selected car hire, hotels and retail stores
* after qualifying period of six months. We may alter or withdraw non-contractual benefits at our discretion from time to time.
Adjustments and Special Requirements
We are committed to being a fair and inclusive employer. We take care to follow best practice and train all our assessors to a high standard. We know that sometimes people need adjustments or have special requirements during the recruitment and assessment process. If this applies to you, please let us know by indicating it on your application form when prompted, or by emailing recruitment@jobs.ba.com (quoting 'Assessment Adjustment' within the email subject header) as soon as possible. We will help wherever we can.
As members of the UK government’s Disability Confident Scheme, we are positive about employing, retaining and developing disabled people. If you apply through the Disability Confident Scheme and meet the essential criteria for the role you’ve applied for, we’ll put you through to the next stage of the recruitment process (for example, an online test). If you wish to apply through the scheme, please email recruitment@jobs.ba.com (quoting ‘Disability Confident’ and the role you're applying for within the subject header) as soon as possible.
Application Journey
Learn more about Adjustments and Special Requirements
1. Start your journey
Please do read as much as you can about us and the role before you apply. You will find lots of useful information across all of our websites and particular our careers website. We ask that you complete an online application and assessment and we promise, whether successful or not, that you will receive a feedback report.
If you pass the initial screening, we will ask you to self-book onto an assessment centre. Don’t worry it will all make sense once you start the process.
2. Assessment Centre
Well done for making it this far! Assessment centres are held virtually, from the comfort of your own home. It’s a great opportunity to find out more about what it’s like to be British Airways Cabin Crew. On the day, we’ll need to complete a Right To Work (RTW) and uniform check initially - you’ll then meet our current Cabin Crew who will show you our British Airways presentation and give you more insight into the role. From here, it’s over to you – we want to see your passion and enthusiasm shine through in a role play and interview; we want to see you at your best - so show us what a career at British Airways really means to you!
3. Offer
Congratulations! We will send you your offer and contract with your start date via the application portal. Once you’ve signed your contract, please complete the additional information requested. You will have access to the, “Welcome” site which will give you some useful information before joining.
4. Pre-Employment checks
Nearly there! We will initiate your pre-employment and security checks; these include Criminal Record Checks (CRC), financial probity and full 5 year pre-employment airside checks. We will also ask you to book your medical, a uniform fitting, height & reach functionality assessment and security interview appointment.
5. Joining British Airways
You did it! Once your pre-employment checks are successfully completed we will invite you to attend your Cabin Crew New Entrant Training. If you don’t currently have a Cabin Crew Attestation, you’ll need to complete a Wet Drill course with our appointed training partner, Skypeople, before attending your Cabin Crew New Entrant Training. We are committed to hiring the very best talent and cannot wait for you to join.
